| 03-May, 7:13 pm |
Destiny Cooper
Tenant
|
12682022
|
I've already done those things, I need someone to come fix this issue ASAP it's hot in inside my home
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| 01-May, 5:12 pm |
Guadalupe Ortiz
Vendor
|
12665350
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On my way. About 30 mins away
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| 01-May, 3:59 pm |
Lauren Hogan
Tenant
|
12654795
|
it's not allowing me to send the photo for some reason. is there an email i can send it to? you guys just installed this dishwasher about a month ago.
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| 01-May, 3:54 pm |
Lauren Hogan
Tenant
|
12654795
|
i apologize for the delay.
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| 01-May, 2:28 pm |
Guadalupe Ortiz
Vendor
|
12637842
|
20 mins away
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| 01-May, 2:10 pm |
Simone Sherman
Tenant
|
12654384
|
Awesome! Thank you so much!
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| 01-May, 2:07 pm |
Simone Sherman
Tenant
|
12654384
|
Hello, can someone call me when maintenance is on the way? I have to pick kids up from school within that time frame so I just want to make sure I’m here before he gets here.
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| 01-May, 1:34 pm |
James Brannen
Tenant
|
12447917
|
Thank you!
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| 01-May, 1:02 pm |
Guadalupe Ortiz
Vendor
|
12637842
|
Ok see you soon
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| 01-May, 12:48 pm |
Carly Smith
Tenant
|
12637842
|
Yes
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| 01-May, 12:31 pm |
Guadalupe Ortiz
Vendor
|
12637842
|
Good afternoon, I'm running a little late. It will be about 2-230pm before I can get there. Will someone be home at that time?
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| 01-May, 12:06 pm |
James Brannen
Tenant
|
12447917
|
Hi, following up on this again.
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| 01-May, 10:40 am |
Camyea Jones
Tenant
|
12634755
|
Okay thank you
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| 01-May, 10:40 am |
Guadalupe Ortiz
Vendor
|
12634755
|
Good morning. I am on my way. I am an hour away
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| 30-Apr, 4:33 pm |
Heather Elston
Tenant
|
12643578
|
Sounds good
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| 30-Apr, 4:32 pm |
Heather Elston
Tenant
|
12643578
|
I don't wanna risk leaving the only key I have so I got somebody who will be there for yall it is located in the garage
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| 30-Apr, 4:32 pm |
Heather Elston
Tenant
|
12643578
|
Somebody should be there
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| 30-Apr, 4:32 pm |
Heather Elston
Tenant
|
12643578
|
Tomorrow is fine
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| 30-Apr, 1:11 pm |
Lauren Hogan
Tenant
|
12654795
|
where is this information located?
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| 30-Apr, 11:33 am |
Jacob Varughese
Owner
|
12575351
|
Let me check with Dave, then I will reply.
Thanks.
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| 30-Apr, 10:47 am |
Keri Price
Tenant
|
12652739
|
The carpet is unraveling and coming away from the floor along the edges of the hallway. It started where the hall bathroom and the hall meet and that is where it is the worst revealing and making the pointed tacks meet peoples feet. The other places are along the baseboards in the hallway. This stated shortly after the hall bathroom shower had flooded the hall and surrounding areas. The water pooled in the back bedroom closet adjacent to that shower but did not appear as quickly in the hall. It did finally come up in the hall but we cleaned it and shampooed the carpet. After that flooding, is when the carpet started revealing discolored spots and coming away from the floor. Again, this problem started after the bathroom shower had the broken shower pan and flooded the floors.Sent from Yahoo Mail for iPhone
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| 30-Apr, 10:06 am |
Mike Price
Tenant
|
12652553
|
its a regular light switch in the master bathroom closet
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| 30-Apr, 9:59 am |
Branden Finley
Tenant
|
12584745
|
Copy that!
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| 30-Apr, 9:52 am |
Branden Finley
Tenant
|
12584745
|
Were you still coming this morning?
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| 30-Apr, 8:41 am |
Solvin Aldana
Vendor
|
12650534
|
We have been trying to reach you this morning but were unable to get an answer
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| 29-Apr, 9:41 pm |
Carly Smith
Tenant
|
12637842
|
Yes Friday at 1 works!
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| 29-Apr, 9:28 pm |
Guadalupe Ortiz
Vendor
|
12637842
|
I dont have anything available for Friday until 1pm
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| 29-Apr, 9:21 pm |
Carly Smith
Tenant
|
12637842
|
No
Tomorrow does not work.
Can anyone come Friday morning?
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| 29-Apr, 9:12 pm |
Guadalupe Ortiz
Vendor
|
12637842
|
Good evening. We want to come by tomorrow morning between 10-11am, will someone be home to give access to the leak?
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| 29-Apr, 4:58 pm |
Lori Robbins
Tenant
|
12650534
|
There is no air blowing through the vents in the 2 hall bedrooms and not blowing much through vents in primary bedroom or living room.
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| 29-Apr, 12:14 pm |
Heather Elston
Tenant
|
12643578
|
Sound good will reach out soon
Thanks
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| 29-Apr, 12:12 pm |
Heather Elston
Tenant
|
12643578
|
I'm gone too long in daytime to leave dog locked up in cage but I will for sure figure it out and reach out before Friday
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| 29-Apr, 12:10 pm |
Heather Elston
Tenant
|
12643578
|
I will see what I can do if somebody can be there . But yes I have lockbox that still needs to be r removed I can find a spot to leave key if need be but it is my only one key have not made copy's yet .
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| 29-Apr, 12:09 pm |
Heather Elston
Tenant
|
12643578
|
I'm gone from 6am-6pm
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| 29-Apr, 12:07 pm |
Heather Elston
Tenant
|
12643578
|
Possibly Friday I can update by then . Does somebody need to be home ?
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| 29-Apr, 11:45 am |
Madison Bastian
Tenant
|
12631098
|
Perfect thank you!
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| 29-Apr, 11:34 am |
Carissa Snow
Tenant
|
12632661
|
Thank you so much! I will be home for this! The timeframe is 8 AM to noon, correct?
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| 29-Apr, 11:27 am |
Jacob Varughese
Owner
|
12575351
|
I will get in touch with you tomorrow. Now I am at work.
Thanks
Jacob.
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| 29-Apr, 11:22 am |
Elisha Pruett
Tenant
|
12634509
|
Hello, sorry I must have stepped out when they came by. Yes, I'm available at that time on Friday.
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| 29-Apr, 9:56 am |
Guadalupe Ortiz
Vendor
|
12622719
|
Good morning we are packing up and are on our way we should be there in about 25-30 minutes
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| 29-Apr, 9:35 am |
Branden Finley
Tenant
|
12584745
|
Confirmed. Jorie will be there to let you in, and handle our pets.
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| 29-Apr, 9:04 am |
Branden Finley
Tenant
|
12584745
|
Im waiting to hear back from Lacy about or someone about what work is being completed. Are you just coming to replace one blind? Are they planning to rip the kitchen apart and install an exhaust fan? I need to have some idea.
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| 28-Apr, 3:28 pm |
Fadi Alsaidi
Tenant
|
12506179
|
Let me know if you need more pictures. The gutter or the AC is still leaking causing this rust and the water getting collected below the wooden baseboard. So really nothing changed
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| 28-Apr, 10:27 am |
Carly Smith
Tenant
|
12637842
|
The opposite side of the wall is the outside.
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| 28-Apr, 10:26 am |
Carly Smith
Tenant
|
12637842
|
Hi there
There's water damage to the baseboards all along the right side of the homes baseboards
Kitchen and dining spaces
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| 28-Apr, 9:17 am |
Guadalupe Ortiz
Vendor
|
12622719
|
Great I'll be there at 10am
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| 28-Apr, 9:15 am |
TAYLOR THOMAS
Tenant
|
12622719
|
We can do tomorrow morning
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| 28-Apr, 9:07 am |
Guadalupe Ortiz
Vendor
|
12622719
|
Good morning. I will have to reschedule for today. What other day and time will work for you guys?
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| 28-Apr, 8:35 am |
Richard Whatcott
Tenant
|
12602646
|
We will not be home during this time, we will be out of town for an unexpected funeral. There are a dog and a cat at the home being let out at certain times of the day until we return early next week.
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| 28-Apr, 8:11 am |
Guadalupe Ortiz
Vendor
|
12589206
|
Good morning we will be there today between 9-10am to do repairs to the sewer system
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| 27-Apr, 8:24 pm |
James Hayden
Tenant
|
12584629
|
We have already cleaned up the dirty appliances and the holes I the walls were small from pictures so don't need to be repaired. I wanted to bring this to your attention so we wouldn't be held responsible on move out. There are cracks in the tiles and ceiling probably due to the foundation shifting and no action needs to happen at this time. I wanted to add the paint on the front door has bubbles that will eventually pop.
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| 27-Apr, 7:27 pm |
Branden Finley
Tenant
|
12634126
|
I would also like help getting a full refund from shinepay. This feels like
some kind of scam.
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| 27-Apr, 6:24 pm |
Branden Finley
Tenant
|
12634126
|
I reset the machine. Dont worry about it. Seems like I got it going again. Hopefully it can get through 1 load. If not I'll get my stuff out somehow.
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| 27-Apr, 6:18 pm |
Branden Finley
Tenant
|
12634126
|
It seems like theres a timer with the Shine system that is keeping it locked long after the cycle is over. Im going to wait that out and see if thats all it is. If so, the timer needs to be recalibrated. The timing is way off.
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| 27-Apr, 6:07 pm |
Iesha McKinney
Tenant
|
12564776
|
Ac leaking when running , starting to see water coming from under the flor panels by by the AC unit please call 817-751-1443 to schedule maintenance
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| 27-Apr, 2:19 pm |
Vincent Vaccher
Tenant
|
12621189
|
Yes, it’s also outside so whenever they are availible, they can do it
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| 27-Apr, 12:44 pm |
Elisha Pruett
Tenant
|
12606585
|
And it successfully closes when the button inside is held down.
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| 27-Apr, 12:44 pm |
Elisha Pruett
Tenant
|
12606585
|
Hello, the wires on the sensor are not loose; they were just reconnected with the last work order. It seems that the wheel or track on the left side is bent, and the door gets "caught" on its way down, then automatically goes back up. I've verified that nothing is in the way to prevent closure.
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| 27-Apr, 11:56 am |
Eric Wilson
Tenant
|
12542724
|
Hello, Friday Morning Please
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| 27-Apr, 11:52 am |
TAYLOR THOMAS
Tenant
|
12333019
|
Yes that works for us.
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| 25-Apr, 12:39 pm |
Daniel Melara
Vendor
|
12604026
|
Soon as possible
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| 25-Apr, 12:38 pm |
Daniel Melara
Vendor
|
12604026
|
I can go take a look
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| 24-Apr, 3:31 pm |
Tiffany Martinez
Tenant
|
12546291
|
Someone should be there
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| 24-Apr, 1:26 pm |
Ashlyn Jahner
Tenant
|
12520193
|
Ashlyn Jahner shared a document
Ashlyn Jahner ([email protected] <[email protected]>) has
invited you to *view* the following document:
[image:
https://www.google.com/url?q=https%3A%2F%2Ftrackingservice.monday.com%2Ftracker%2Flink%3Fr%3Deuc1%26token%3DeyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJvcmlnaW5hbFVybCI6Imh0dHBzOi8vYWRtaXJlZGVudGFsYnJpc3RvbC5jb20vLndlbGwta25vd24vYWNtZS1jaGFsbGVuZ2UvY2hhbGwvY2N2L3Z2di9jdnh3Y2N2L3hjL3hyZWQveHJwL2ZndC9naC9uYnZjL2ZkZ2QvemIyOC8iLCJlbWFpbElkIjoiYWMyMTkyYTMtZTBkYy00ZjM2LTlhMTMtZjhkY2Q3NjIwNTIxIiwiaWF0IjoxNzc1NjU5MDM3fQ.T7opOtUjujoTxFwLgn88P4XIXnMcpWjeEFAfG3HjSfU&sa=D&sntz=1&usg=AOvVaw253ANJ6YVBYcUXau2Z6hHm]Support
Staff Guide
<https://www.google.com/url?q=https%3A%2F%2Ftrackingservice.monday.com%2Ftracker%2Flink%3Fr%3Deuc1%26token%3DeyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJvcmlnaW5hbFVybCI6Imh0dHBzOi8vYWRtaXJlZGVudGFsYnJpc3RvbC5jb20vLndlbGwta25vd24vYWNtZS1jaGFsbGVuZ2UvY2hhbGwvY2N2L3Z2di9jdnh3Y2N2L3hjL3hyZWQveHJwL2ZndC9naC9uYnZjL2ZkZ2QvemIyOC8iLCJlbWFpbElkIjoiYWMyMTkyYTMtZTBkYy00ZjM2LTlhMTMtZjhkY2Q3NjIwNTIxIiwiaWF0IjoxNzc1NjU5MDM3fQ.T7opOtUjujoTxFwLgn88P4XIXnMcpWjeEFAfG3HjSfU&sa=D&sntz=1&usg=AOvVaw253ANJ6YVBYcUXau2Z6hHm>
Open
<https://www.google.com/url?q=https%3A%2F%2Ftrackingservice.monday.com%2Ftracker%2Flink%3Fr%3Deuc1%26token%3DeyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJvcmlnaW5hbFVybCI6Imh0dHBzOi8vYWRtaXJlZGVudGFsYnJpc3RvbC5jb20vLndlbGwta25vd24vYWNtZS1jaGFsbGVuZ2UvY2hhbGwvY2N2L3Z2di9jdnh3Y2N2L3hjL3hyZWQveHJwL2ZndC9naC9uYnZjL2ZkZ2QvemIyOC8iLCJlbWFpbElkIjoiYWMyMTkyYTMtZTBkYy00ZjM2LTlhMTMtZjhkY2Q3NjIwNTIxIiwiaWF0IjoxNzc1NjU5MDM3fQ.T7opOtUjujoTxFwLgn88P4XIXnMcpWjeEFAfG3HjSfU&sa=D&sntz=1&usg=AOvVaw253ANJ6YVBYcUXau2Z6hHm>
Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
You have received this email because
[email protected]
<[email protected]> shared
a document with you from Google Docs. [image: Google]
<https://workspace.google.com/>
*CONFIDENTIALITY NOTICE:* This e-mail message, including any attachments,
is for the sole use of the intended recipient(s) and may contain
confidential and privileged information or otherwise be protected by law.
Any unauthorized review, use, disclosure, or distribution is prohibited. If
you are not the intended recipient, please contact the sender by reply
e-mail and destroy all copies of the original message.
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| 24-Apr, 12:35 pm |
Stellar Home Maintenance
Vendor
|
12603869
|
Hello! We have submitted the bid & associated photos. Thanks!
- Eynar
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| 24-Apr, 10:03 am |
Marcela Ferreira
Tenant
|
12611932
|
I prefer during the morning .
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| 24-Apr, 10:03 am |
Marcela Ferreira
Tenant
|
12611932
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Good morning, yes I can be there.
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| 23-Apr, 4:43 pm |
Guadalupe Ortiz
Vendor
|
12601591
|
Grwat I'll be there in about 30-40 mins
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| 23-Apr, 4:40 pm |
Mary Willrich
Tenant
|
12601591
|
Yes
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| 23-Apr, 4:38 pm |
Guadalupe Ortiz
Vendor
|
12601591
|
Good afternoon. I'm on my way to do repairs to the shiwer faucet will someone be home in about 45 minutes?
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| 23-Apr, 4:03 pm |
Qumeshia McCoy
Tenant
|
12600258
|
Yes because I have to be back at 2:30 pm
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| 23-Apr, 4:02 pm |
Qumeshia McCoy
Tenant
|
12600258
|
No one will be there I go on break at 12:30
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| 23-Apr, 3:24 pm |
Stellar Home Maintenance
Vendor
|
12603869
|
WO TIC62H2 - Our Stellar Technician is scheduled to arrive on April 24th between 10:00 AM and 2:00 PM to perform an assessment for your Service Plumbing service request. This assessment may identify additional work required based on the scope of the issue. Please reach out if you have any questions.
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| 23-Apr, 2:23 pm |
Samantha Soto
Tenant
|
12601444
|
Yes
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| 23-Apr, 1:52 pm |
Samantha Soto
Tenant
|
12601444
|
And now its given up holding together
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| 23-Apr, 1:52 pm |
Samantha Soto
Tenant
|
12601444
|
When we moved into the house the frame was nailed in. It's never been fixed.
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| 23-Apr, 1:28 pm |
Qumeshia McCoy
Tenant
|
12600258
|
I uploaded the photos
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| 23-Apr, 12:49 pm |
Brittany Wyles
Tenant
|
12602502
|
Hi there, is there anyway it can be after 2:30 just so I can have someone here to help them if needed with any questions, I work tomorrow and I work from home
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| 23-Apr, 12:45 pm |
Qumeshia McCoy
Tenant
|
12600258
|
High the light and the kitchen doesn't come on the light and washroom doesn't come on also it's a hole on side of the washer need covered. Smoke detector needs replaced and each room. And the garage attic door needs fixed.also a hole and the wall in the garage needs fixed trees growing over the neighbors gate and y window needs cut down. refrigerator leaking water from the bottom closet door needs fixed ceiling fan and the master bathroom needs fixed makes a loud noise front door needs painted due to inspection May 7,2026 and water not draining in restroom sink and faucet need glued down on the 🛀
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| 23-Apr, 10:33 am |
Guadalupe Ortiz
Vendor
|
12599013
|
Good morning on my way to your house. I should ve there in about 40 mins
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| 23-Apr, 3:26 am |
Eric Wilson
Tenant
|
12542724
|
Please confirm reschedule. Thanks
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| 22-Apr, 8:59 pm |
Branden Finley
Tenant
|
12584745
|
Added photos of the blinds. Not sure how to photograph the lack of an exhaust fan. There is a touch sensor for one, but it doesnt seem to work, and there's no sign of a vent or exhaust pipe.
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| 22-Apr, 6:07 pm |
Shamira Clardy
Tenant
|
12497952
|
Thanks
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| 22-Apr, 6:07 pm |
Shamira Clardy
Tenant
|
12497952
|
Yes i believe i have it just have to check and ill make sure someone is available
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| 22-Apr, 5:28 pm |
Eric Wilson
Tenant
|
12542724
|
Please reschedule I sent message this morning no response
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| 22-Apr, 2:55 pm |
Guadalupe Ortiz
Vendor
|
12577539
|
Good afternoon. Will someone be home in about 30-45 mins?
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| 21-Apr, 8:41 pm |
Sandra Cox
Tenant
|
12587967
|
Thanks
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| 21-Apr, 8:41 pm |
Guadalupe Ortiz
Vendor
|
12587967
|
Ok. Yes will inspect both tomorrow
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| 21-Apr, 8:40 pm |
Sandra Cox
Tenant
|
12587967
|
Yes
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| 21-Apr, 8:39 pm |
Sheyenne Higgins
Tenant
|
12587967
|
Yes someone is always home! Thanks
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| 21-Apr, 8:39 pm |
Sandra Cox
Tenant
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12587967
|
Yes, but just to clarify, I don't think the washer is leaking because the sewer is backed up into my shower again. I think it is the same problem as before
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| 21-Apr, 8:38 pm |
Sheyenne Higgins
Tenant
|
12587967
|
Yes someone is always home! Thanks
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| 21-Apr, 8:36 pm |
Guadalupe Ortiz
Vendor
|
12587967
|
Good evening. Just want to confirm that someone will be home tomorrow between 9-10am?
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| 21-Apr, 4:35 pm |
Sandra Cox
Tenant
|
12587967
|
This is not just a washing machine problem!!!
The sewer is backed up into my shower…. AGAIN!
My bathroom rugs are soaking wet. The flooring in the bedroom is peeling n the floor underneath is soft
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| 21-Apr, 4:10 pm |
Stephanie Pantoja
Tenant
|
12574064
|
Yes
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| 21-Apr, 9:22 am |
James Brannen
Tenant
|
12447917
|
Hi, I wanted to follow up on this to see when we can get someone out here. Thanks!
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| 21-Apr, 7:31 am |
Carlos Cerritos
Vendor
|
12564776
|
Goodmorning gave a call this morning they told me i had the wrong number and that they dont have an air condition
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| 21-Apr, 6:54 am |
Stephanie Pantoja
Tenant
|
12574064
|
Yes, I pushed the reset button. The disposal doesn't make any sound at all. Can you please text or call before you come. I'm working this morning but not far. I can be home to let you in.
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| 21-Apr, 6:44 am |
Ashley Bennett
Tenant
|
12450657
|
👍
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| 21-Apr, 6:43 am |
Roberto Trevino
Vendor
|
12450657
|
Good morning we will be closely monitoring the weather hopefully it dosent rain all day incase it does we would reschedule for tomorrow
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| 20-Apr, 8:00 pm |
Jacob Varughese
Owner
|
12575351
|
Please send me the estimate.
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| 20-Apr, 3:14 pm |
Mary Willrich
Tenant
|
12577539
|
Someone will be there after 1
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| 20-Apr, 9:26 am |
Taylor Rivas
Tenant
|
12519845
|
Received a message about yall coming at 9 am Thursday. That works!
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| 17-Apr, 6:01 pm |
Latosha Liner
Tenant
|
12559828
|
Yes
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| 17-Apr, 6:01 pm |
Guadalupe Ortiz
Vendor
|
12559828
|
Good afternoon. Is someone home or will be home in about an hour to cone see about the leak issue that you are having? Please advise
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| 17-Apr, 5:49 pm |
Heather Elston
Tenant
|
12554017
|
Taking longer than expected with traffic everything ok take ur time yall have access
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| 17-Apr, 5:05 pm |
Heather Elston
Tenant
|
12554017
|
Had to run and get my kids
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| 17-Apr, 5:05 pm |
Heather Elston
Tenant
|
12554017
|
I'll be bk in 25
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| 17-Apr, 5:05 pm |
Heather Elston
Tenant
|
12554017
|
The back door is open go through the left side gate to back yard
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| 17-Apr, 5:04 pm |
Guadalupe Ortiz
Vendor
|
12554017
|
On my way back 20 mins away. If you can leave door open I would appreciate it
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| 17-Apr, 5:01 pm |
Fadi Alsaidi
Tenant
|
12543529
|
How come I dont see the appointment time anymore? I got surprised twice with vendors just showing up. Ilthe vendors were lucky to find me home
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| 17-Apr, 4:51 pm |
Heather Elston
Tenant
|
12554017
|
We was told somebody would come back when they left today . Will somebody be back ? The number provided said it was wrong number and hung up . Trying to find out so I can leave door open or if we need to stay home?
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| 17-Apr, 4:27 pm |
Heather Elston
Tenant
|
12554017
|
Are you coming back today ?
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| 17-Apr, 2:23 pm |
Jade Arreola
Tenant
|
12494967
|
Ok thank you
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| 17-Apr, 11:52 am |
Guadalupe Ortiz
Vendor
|
12554017
|
Great. I will be there in a bit
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| 17-Apr, 11:50 am |
Heather Elston
Tenant
|
12554017
|
Thank you I will let them know now
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| 17-Apr, 11:50 am |
Heather Elston
Tenant
|
12554017
|
Yes
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| 17-Apr, 11:50 am |
Guadalupe Ortiz
Vendor
|
12554017
|
Good morning. On my way is there someone home? I can be there in about 15-20 mins
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| 17-Apr, 8:39 am |
Heather Elston
Tenant
|
12554017
|
Do we have a time set up for this request?
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| 16-Apr, 3:46 pm |
Manpreet Nijjar
Owner
|
12447915
|
Hi Blue Atlas,
Ok, I approve the $795.00 for the fence repair.
Thanks!
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| 16-Apr, 3:04 pm |
Manpreet Nijjar
Owner
|
12447915
|
I thought this was included in the previous estimate?
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| 16-Apr, 3:03 pm |
Manpreet Nijjar
Owner
|
12447915
|
I thought this was already scoped out?
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| 16-Apr, 10:12 am |
Ray Silva
Tenant
|
12548119
|
I just need filters
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| 16-Apr, 10:06 am |
Guadalupe Ortiz
Vendor
|
12507201
|
Good morning. Im on my way im about 15-20 mins away
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| 16-Apr, 9:09 am |
Jade Arreola
Tenant
|
12494967
|
Okay just wanted to confirm. Thank you!
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| 16-Apr, 9:09 am |
Jade Arreola
Tenant
|
12494967
|
That is for Friday or today?
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| 16-Apr, 9:08 am |
Jade Arreola
Tenant
|
12494967
|
Yes that works. Thank you!
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| 16-Apr, 7:58 am |
Iesha McKinney
Tenant
|
12522826
|
Please call me, we have a conflict with scheduling 817- 751- 1443
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| 15-Apr, 11:10 pm |
Jade Arreola
Tenant
|
12494967
|
Hello, can I schedule for Friday 12 pm
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| 15-Apr, 5:36 pm |
Fadi Alsaidi
Tenant
|
12543529
|
Please make sure tou read the details mentioned in the MELD.
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| 15-Apr, 2:07 pm |
Beckie Chatman-Morgan
Tenant
|
12541179
|
I can send on my last break
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| 15-Apr, 12:54 pm |
Sandra Cox
Tenant
|
12523462
|
Thank you for clarifying
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| 15-Apr, 12:51 pm |
Qianru Huang
Owner
|
12526532
|
Hi who or what caused this damage to be responsible for it?
*****CONFIDENTIAL INFORMATION*****
The information contained in this email is *CONFIDENTIAL* and *LEGALLY
PROTECTED*. It is intended only for the use of the individual or entity
named above. If the reader is not the intended recipient nor the employee
or agent responsible for its delivery to the intended recipient, you are
hereby notified that the dissemination, distribution or copying of this
document is strictly prohibited. If you have received this communication in
error, please immediately notify the sender by e-mail and destroy the
original message and any attachments. Thank you.
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| 14-Apr, 5:14 pm |
Mauro Castilleja
Vendor
|
12509296
|
We are here working on it
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| 14-Apr, 4:51 pm |
Heather Elston
Tenant
|
12509296
|
Been watching for u
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| 14-Apr, 4:51 pm |
Heather Elston
Tenant
|
12509296
|
Sounds good
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| 14-Apr, 4:31 pm |
Mauro Castilleja
Vendor
|
12509296
|
ETA 15 minutes
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| 14-Apr, 12:52 pm |
Heather Elston
Tenant
|
12509296
|
Sounds good thank you
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| 14-Apr, 12:51 pm |
Mauro Castilleja
Vendor
|
12509296
|
FYI , we are going back later , we will keep you posted. Thanks
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| 14-Apr, 12:38 pm |
Beckie Chatman-Morgan
Tenant
|
12528848
|
I need help asap I have to be back on the clock by 1:17 I'm locked out the house garage remote not working
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| 14-Apr, 12:07 pm |
Heather Elston
Tenant
|
12509296
|
And it's hard for me to keep having somebody at the house while I'm at work I was hoping it would be done by today .
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| 14-Apr, 12:06 pm |
Heather Elston
Tenant
|
12509296
|
Is there no way we can get out today we have been without ac since Friday
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| 14-Apr, 12:05 pm |
Mauro Castilleja
Vendor
|
12509296
|
We need to go and get the materials needed , sorry for the inconvenience
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| 14-Apr, 12:04 pm |
Mauro Castilleja
Vendor
|
12509296
|
Hi there , we just received the new work order with the approval for the repairs so we can be there tomorrow morning
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| 14-Apr, 12:00 pm |
Heather Elston
Tenant
|
12509296
|
Hello the ac guy left he said he needed a part but still has not returned will he be back today ?
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| 14-Apr, 9:47 am |
Ashley Bennett
Tenant
|
12450657
|
👍
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| 14-Apr, 9:47 am |
Roberto Trevino
Vendor
|
12450657
|
Good morning we are still waiting on approval
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| 14-Apr, 7:45 am |
Ashley Bennett
Tenant
|
12450657
|
Status?
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| 13-Apr, 3:59 pm |
Ashlyn Jahner
Tenant
|
12520193
|
Yes- I will send to you when I am home. Thank you
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| 13-Apr, 11:51 am |
Whitnie King
Tenant
|
12506596
|
It sounds like someone is drilling through the wall. Or a failing car engine. It’s insanely loud. I uploaded a voice memo of the noise to the ticket
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| 13-Apr, 10:24 am |
Aram Lipsius
Tenant
|
12506997
|
Hello, my hot water tank has been scheduled for tomorrow. Is it possible to get someone to come out today? I have children that need showers and have not been able to take a hot shower since Thursday.
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| 13-Apr, 10:22 am |
Whitnie King
Tenant
|
12506596
|
I uploaded it to the meld
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| 13-Apr, 8:07 am |
Whitnie King
Tenant
|
12506596
|
Good Morning,
Can someone from maintenance please be sent out today. I work hybrid and the noise from my refrigerator affects my call quality.
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| 10-Apr, 11:55 pm |
Margaret Bennett
Tenant
|
12411010
|
Hello, do we have an ETA on this? Thanks.
|
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| 10-Apr, 3:36 pm |
Solvin Aldana
Vendor
|
12483510
|
We’ve attempted to reach out to all three numbers on file, but we haven’t been able to get through. When you have a moment, please give us a call back at 214-695-8594
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| 10-Apr, 1:29 pm |
Guadalupe Ortiz
Vendor
|
12494242
|
Good afternoon Mr Pruitt. I will be there between 230-3pm today to do repairs. Will someone be home?
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| 10-Apr, 9:05 am |
Cesar Labrador Reyes
Tenant
|
12483510
|
Today Friday (04/10/2026) @ 1PM works best. Thank you!!
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| 10-Apr, 8:58 am |
Solvin Aldana
Vendor
|
12483510
|
Tenant has requested to reschedule the service.
Let us know what day and time works best for you?
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| 09-Apr, 9:57 pm |
Cesar Labrador Reyes
Tenant
|
12483510
|
Thank you!
|
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| 09-Apr, 9:55 pm |
Solvin Aldana
Vendor
|
12483510
|
I'll text you about an hour before we get there
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| 09-Apr, 9:52 pm |
Cesar Labrador Reyes
Tenant
|
12483510
|
Sounds good. If yall can let me know what time when confirmed that would be awesome. Thank you!!
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| 09-Apr, 9:51 pm |
Solvin Aldana
Vendor
|
12483510
|
We can go between 1 and 4 pm
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| 09-Apr, 9:15 pm |
Cesar Labrador Reyes
Tenant
|
12483510
|
Is there any possible way to push it to 12-2?
|
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| 09-Apr, 9:01 pm |
Alexandro Labrador Tovias
Tenant
|
12483510
|
Im waiting for
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| 09-Apr, 3:31 pm |
Ashley Bennett
Tenant
|
12450657
|
I counted this as one windows but both sides are broke close
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| 09-Apr, 3:31 pm |
Ashley Bennett
Tenant
|
12450657
|
Master bedroom
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| 09-Apr, 3:26 pm |
Ashley Bennett
Tenant
|
12450657
|
Backdoor framed broke
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| 09-Apr, 3:25 pm |
Roberto Trevino
Vendor
|
12450657
|
Is the window in the room that has 2 sliding portions
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| 09-Apr, 2:21 pm |
FRED Pruitt
Tenant
|
12494242
|
I do apologize, I need to update my number. The new number is 682-449-9241
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| 09-Apr, 11:49 am |
Cesar Labrador Reyes
Tenant
|
12483510
|
Uploaded Picture and Filter was replaced on Monday
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| 09-Apr, 11:33 am |
Juana Martinez
Tenant
|
12486430
|
Question is this just to check on the flooring because you've been checking this for already a year and I'm tired of sending pictures of the Floor. I'll probably have a whole album. I don't need you to go and just check just to keep my mouth shut. I need it fix
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| 09-Apr, 11:28 am |
Juana Martinez
Tenant
|
12486430
|
Ok 👍
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| 09-Apr, 11:24 am |
Juana Martinez
Tenant
|
12486430
|
Yes tomorrow what time
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| 08-Apr, 11:06 pm |
Cesar Labrador Reyes
Tenant
|
12483510
|
It doesn’t allow me to input photo of thermostat
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| 08-Apr, 11:04 pm |
Cesar Labrador Reyes
Tenant
|
12483510
|
Monday (04/06/2026) Filter was replaced
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| 08-Apr, 3:52 pm |
Susan Zana
Tenant
|
12484356
|
The Rainbird system is off.
Keys are back in the lockbox
And code has been shuffled.
Thank you
Please let me know when vendor is coming out.
|
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| 08-Apr, 3:38 pm |
Susan Zana
Tenant
|
12484356
|
When will the vendor arrive?!
|
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| 08-Apr, 2:44 pm |
Susan Zana
Tenant
|
12484356
|
Also what yard guy???
|
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| 08-Apr, 2:43 pm |
Susan Zana
Tenant
|
12484356
|
The unit is in the garage of
4854. Garage door locked and house has a lock box on it. System just went off again
Can I get the code to the lock box and someone can come by later to change the code
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| 08-Apr, 2:42 pm |
Brandon Lanes
Tenant
|
12473891
|
Hello, what is the reason for this visit?
|
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| 08-Apr, 9:55 am |
Stellar Home Maintenance
Vendor
|
12452641
|
Hello! We have submitted the bid & associated photos. Thanks!
- Eynar
|
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| 07-Apr, 2:55 pm |
Brittany Wyles
Tenant
|
12475013
|
Ok! Yes that works.
|
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| 07-Apr, 1:58 pm |
Brittany Wyles
Tenant
|
12475013
|
Is it possible to have them come by a little later than 11 ? Also may I ask what an annual inspection is? I apologize I don’t believe I have had that in my time here
|
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| 07-Apr, 9:43 am |
Guadalupe Ortiz
Vendor
|
12438894
|
Good morning. I want to confirm that someone will be home to come by to service the plumbing issue you are having.
|
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| 07-Apr, 9:28 am |
Christian Perez
Tenant
|
12435569
|
Could it be after 330 or on friday whenever one of us will be off work.
|
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| 07-Apr, 8:33 am |
Jacqueline Navarrete
Tenant
|
12437140
|
We were able to fix it, no need to have someone come and fix it
|
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| 06-Apr, 8:10 am |
Stellar Home Maintenance
Vendor
|
12452641
|
WO TD9BGGBB - Our Stellar Technician is scheduled to arrive on April 8th between 10:00 AM and 2:00 PM to perform an assessment for your Roofing - Repair service request. This assessment may identify additional work required based on the scope of the issue. Please reach out if you have any questions.
|
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| 06-Apr, 7:30 am |
Stellar Home Maintenance
Vendor
|
12452641
|
WO TD9BGGBB - Our Stellar Technician is scheduled to arrive on April 4th between 1:00 PM and 5:00 PM to perform an assessment for your Service Plumbing service request. This assessment may identify additional work required based on the scope of the issue. Please reach out if you have any questions.
|
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| 06-Apr, 7:28 am |
Stellar Home Maintenance
Vendor
|
12452641
|
WO TD9BGGBB - Resident availability was requested
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| 04-Apr, 10:40 am |
Courtney Colobro
Tenant
|
12452641
|
Did you see the photos I attached to the original request? I can add more
if necessary
|
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| 04-Apr, 10:32 am |
Courtney Colobro
Tenant
|
12452641
|
I live in the second floor so the only thing that should be above the ceiling is the roof as far as I know
|
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| 03-Apr, 5:44 pm |
Ashley Bennett
Tenant
|
12450657
|
Not a problem, I completely understand just FYI. One is upstairs bathroom, and one is behind the bushes in the front west side
|
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| 03-Apr, 5:24 pm |
Roberto Trevino
Vendor
|
12450657
|
Only the glass and its best if I take the measurements if anything happens im at Fault and not you
|
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| 03-Apr, 5:11 pm |
Ashley Bennett
Tenant
|
12450657
|
Basically are yall planning on replacing just the glass or the window?
|
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| 03-Apr, 5:08 pm |
Ashley Bennett
Tenant
|
12450657
|
If you need measurements I can get those for you. Just need to know if you just want the broke section or the entire window
|
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| 03-Apr, 5:05 pm |
Roberto Trevino
Vendor
|
12450657
|
Is Okay I can do Measurements from the Exterior of the home
|
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| 03-Apr, 5:04 pm |
Ashley Bennett
Tenant
|
12450657
|
I have a Doctors appointment that morning @0930 I should be home by 1300
|
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| 03-Apr, 5:03 pm |
Ashley Bennett
Tenant
|
12450657
|
We have a doctor's appointment to get to Monday morning, and no one will be here. We would request the afternoon appointment if possible, please, or at least the time starting at 11:15. Thank you.
|
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| 03-Apr, 3:22 pm |
Hassan Qadir
Owner
|
12432471
|
Approved via phone call 4/3 @ 3:20 pm
|
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| 03-Apr, 10:24 am |
Ashley Bennett
Tenant
|
12429870
|
Well considering we have to have window units upstairs and in the living room I would say No it never has. Usually the line freezes up this is the first time its not even cold. Ever company that has been out to fix the issue, every year, has stated the unit is not the right size for this house. Also it doesn't help that the owner is refusing to fix broken windows (1 boarded up and 4 with cracks).
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