3901 Royal Crest Drive UNIT 1

Shower Is Leaking
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Completed
Days open: 22
Warranty / owner-preferred contractor
Additional details
Resident said: Shower is leaking Additional Details: Shower is leaking through shared wall with bedroom when in use. Likely due to old grout/crack in tiles. Water goes into wall and drains out into bedroom, causing my dresser to sit in water. Two previous repairs have not fixed the issue. Probable Diagnosis: Tub Shower Leaking Crack MAX™ Also Learned: - Leaks only when in use Troubleshooting Steps: - Confirms leaking water is draining from tub/shower - Water leaking from crack in tub/shower Permission to Enter: Yes
Property
3901 Royal Crest Drive UNIT 1
Fort Worth, TX 76140
UNIT 1 Unit details
Assignment
Jorge ortiz
Scheduled: 04/16/2026

Unit Maintenance Profile

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BA unit id: 7 PM unit id: 889947
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Completion

Completion date
16-Apr, 10:00 am
Completion notes
When I arrived tenant said that still leaking was less but still had some water coming out. I removed a section of baseboard and quarter round and removed a section of sheetrock from behind baseboard that was removed. I could see where there was a small drip of water droplets and was lining up to where the door frame was secured to wall. After looking around door frame I found that there was two section of door frame that had small opening and when I tested those section there was water dripping down the 2x4 and into the bedroom side wall. I also found that the bottom weather strip of shower door was not down far enough to keep water from going outside and pooling on the corner of the shower and baseboard and the weather strip was short on one side. Installed a second weather strip and adjusted weather strip and then caulked both sides of door frame where opening where. Vaccumed all the water from the inside wall between bathroom and bedroom and left a fan to dry up fir 24 hours. Next day came back and retested shower areas where repair was done and no leaks were found in repaired section. Installed new sheetrock where sheetrock was removed previously because was very wet.I treated the bedroom wall and baseboard again and reinstalled the quarter round
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Manager Blue Atlas Maintenance
11-Apr, 5:57 am
Hello. It looks like you've reached us outside of normal business hours. If this is an emergency, please call our after-hours emergency line: 888-872-0725 Please note this team will only be able to dispatch true emergencies. If this is a non- emergency, we will process this request during normal business hours. As always, please make sure you have reviewed our Maintenance Protocol: https://www.rentblueatlas.com/maintenance Thanks!
Manager Blue Atlas Maintenance
11-Apr, 5:57 am
Hello. We have received your maintenance submission and will be hard at work resolving this issue! We will be in touch ASAP. Thanks!
Vendor Guadalupe Ortiz
16-Apr, 10:06 am
Good morning. Im on my way im about 15-20 mins away
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Assignment
Jorge ortiz
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Ashley Thomas
Owner
Vincent 5102 LLC

Technician / Vendor Assigned
Jorge ortiz
Scheduled: 04/16/2026
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