BA Maintenance Bridge

520 Brookview Dr UNIT 1

Back Of House Knob Is Not Closing
Back to Active Melds Open in Property Meld

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Completed
Days open: 6
Warranty / owner-preferred contractor
Additional details
Resident said: back of house knob is not closing Additional Details: The knob latch is stuck in the open position (retracted) and will not engage, so the door will not stay shut without the deadbolt set. This is the patio/garage side door, not the one that leads to the garage. Probable Diagnosis: Inside door damaged unknown MAX™ Also Learned: - Not closing due to damaged part Permission to Enter: Yes
Property
520 Brookview Dr UNIT 1
Hurst, TX 76054
UNIT 1 Unit details
Assignment
James Peterson
Scheduled: 05/01/2026

Unit Maintenance Profile

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BA unit id: 1 • PM unit id: 889904
Unit maintenance sections are not available.

Completion

Completion date
01-May, 10:30 am
Completion notes
Replaced back door knob and gave tennant keys

Messages

Open in Messages
6
Visible to managers, vendors, residents, and owners
Manager Blue Atlas Maintenance
27-Apr, 7:17 pm
Hello. It looks like you've reached us outside of normal business hours. If this is an emergency, please call our after-hours emergency line: 888-872-0725 Please note this team will only be able to dispatch true emergencies. If this is a non- emergency, we will process this request during normal business hours. As always, please make sure you have reviewed our Maintenance Protocol: https://www.rentblueatlas.com/maintenance Thanks!
Manager Blue Atlas Maintenance
27-Apr, 7:17 pm
Hello. We have received your maintenance submission and will be hard at work resolving this issue! We will be in touch ASAP. Thanks!
Manager Dante Roark
28-Apr, 1:38 pm
Good afternoon, Would someone be available tomorrow around 9-11am for a technician to address this issue?
Manager Dante Roark
29-Apr, 10:34 am
Good morning, Would someone be available Friday around 9-11am to allow a technician access to address this? Our technician stopped by today but was unable to gain access.
Resident Elisha Pruett
29-Apr, 11:22 am
Hello, sorry I must have stepped out when they came by. Yes, I'm available at that time on Friday.
Manager Dante Roark
29-Apr, 11:22 am
That sounds great, we will see you then. thank you!
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Contacts

Assignment
James Peterson
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Elisha Pruett
[email protected]
(360) 660-4298
Technician / Vendor Assigned
James Peterson
Scheduled: 05/01/2026
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