242 West Cober Drive UNIT 1

Washing Machine /Camera scope-Owner Approved
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Completed
Days open: 12
Warranty / owner-preferred contractor
Additional details
Resident said: washing machine Additional Details: None Probable Diagnosis: Washing Machine Leaking MAX™ Also Learned: - Cannot pinpoint exact leak location - Leaks intermittently Troubleshooting Steps: - Did not try to shut off water Permission to Enter: Yes
Property
242 West Cober Drive UNIT 1
Grand Prairie, TX 75051
UNIT 1 Unit details
Assignment
Jorge ortiz
Scheduled: 04/22/2026

Unit Maintenance Profile

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BA unit id: 1460 PM unit id: 1826396
Unit maintenance sections are not available.

Completion

Completion date
22-Apr, 10:00 am
Completion notes
When arrived any time toilet would be flushed or washing machine began to drain, which is located behind the shower in the addition, it would fill up in the shower. I ran the auger into the outside drain outside of the addition to clear line first and then be able to run camera. After about 6-7 feet in lots of toilet paper ran thru the drain and all the water began to drain properly. I ran washer on a full load two times and left water running several minutes in the shower while flushing toiket several times. I ran the camera first thru the drain located outside of the addition towards under the house. There was no breaks that were found but there was a small section with a "belly" holding a little bit of water. I also found that the walls to the pvc were covered with lots of greasy looking debris. When I ran the camera thru the main cleanout licated in the front of the house i found a displacement of the sewer line approximately 6 feet from clean out and a large intrusion of roots in a section where pipe is connected by a coupling. I ran the camera thru up to where drain line connects to the city drain and up towards under the house up to where pvc connection to the cast iron. Again the only section that are mention are what was found that needs to be repaired. And we recommend that the hydrojet be ran throughout the entire drain line to help clear the walls of the drain line

Messages

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Manager Blue Atlas Maintenance
21-Apr, 3:12 pm
Hello. We have received your maintenance submission and will be hard at work resolving this issue! We will be in touch ASAP. Thanks!
Manager Blue Atlas Maintenance
21-Apr, 3:39 pm
Hello. An Owner has just Approved a Requested job. Please acknowledge or take further action as needed as soon as possible.
Manager Blue Atlas Maintenance
21-Apr, 3:45 pm
Hello. An Owner has just Approved a Requested job. Please acknowledge or take further action as needed as soon as possible.
Resident Sandra Cox
21-Apr, 4:35 pm
This is not just a washing machine problem!!! The sewer is backed up into my shower…. AGAIN! My bathroom rugs are soaking wet. The flooring in the bedroom is peeling n the floor underneath is soft
Manager Blue Atlas Maintenance
21-Apr, 4:39 pm
Hello. An Owner has just Approved a Requested job. Please acknowledge or take further action as needed as soon as possible.
Vendor Guadalupe Ortiz
21-Apr, 8:36 pm
Good evening. Just want to confirm that someone will be home tomorrow between 9-10am?
Resident Sheyenne Higgins
21-Apr, 8:38 pm
Yes someone is always home! Thanks
Resident Sandra Cox
21-Apr, 8:39 pm
Yes, but just to clarify, I don't think the washer is leaking because the sewer is backed up into my shower again. I think it is the same problem as before
Resident Sheyenne Higgins
21-Apr, 8:39 pm
Yes someone is always home! Thanks
Resident Sandra Cox
21-Apr, 8:40 pm
Yes
Vendor Guadalupe Ortiz
21-Apr, 8:41 pm
Ok. Yes will inspect both tomorrow
Resident Sandra Cox
21-Apr, 8:41 pm
Thanks
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Assignment
Jorge ortiz
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Owner
ReLi Ventures LLC

Technician / Vendor Assigned
Jorge ortiz
Scheduled: 04/22/2026
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