BA Maintenance Bridge

616 Hillcrest Street UNIT 1

No Hot Water
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Photos

Completed
Days open: 22
Warranty / owner-preferred contractor
Additional details
Resident said: No hot water Additional Details: Hot water was working last night hot water was working this morning. Went to take a shower tonight and no hot water is working have not ran the dishwasher or the washing machines. The breaker is not switched off and I don’t see anything visually wrong with the water heater Permission to Enter: Yes Entry Notes: Dogs
Property
616 Hillcrest Street UNIT 1
Mansfield, TX 76063
UNIT 1 Unit details
Assignment
James Peterson
Scheduled: 04/13/2026

Unit Maintenance Profile

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BA unit id: 278 • PM unit id: 1084050
Dishwasher
No data captured for this section yet.
Water Heater
No data captured for this section yet.
HVAC / Filters
Air filter size
20x25x1
Last filter delivery date
2025-10-15
Utilities / Shutoffs / Electrical
Electric responsibility
tenant
Water responsibility
tenant
Gas responsibility
tenant
Laundry / Hookups
No data captured for this section yet.
Other Notes
No data captured for this section yet.

Completion

Completion date
13-Apr, 4:23 pm
Completion notes
Reset button tripped. Tested good on both elements. Replaced upper and lower thermostats.

Messages

Open in Messages
5
Visible to managers, vendors, residents, and owners
Manager Blue Atlas Maintenance
10-Apr, 10:30 pm
Hello. It looks like you've reached us outside of normal business hours. If this is an emergency, please call our after-hours emergency line: 888-872-0725 Please note this team will only be able to dispatch true emergencies. If this is a non- emergency, we will process this request during normal business hours. As always, please make sure you have reviewed our Maintenance Protocol: https://www.rentblueatlas.com/maintenance Thanks!
Manager Blue Atlas Maintenance
10-Apr, 10:30 pm
Hello. We have received your maintenance submission and will be hard at work resolving this issue! We will be in touch ASAP. Thanks!
Resident Aram Lipsius
13-Apr, 10:24 am
Hello, my hot water tank has been scheduled for tomorrow. Is it possible to get someone to come out today? I have children that need showers and have not been able to take a hot shower since Thursday.
Manager Dante Roark
13-Apr, 10:34 am
Hi Aram, We're doing our best to fit this request into our schedule. Unfortunately, we're fully booked at the moment. If anything changes today, we'll send a technician over as soon as possible. Thanks for your understanding!
Manager Blue Atlas Maintenance
13-Apr, 4:24 pm
Nice Work! Quick Check: Did you remember pics and notes? Does this need a "Needs Further Action" Tag and corresponding info?
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Recipients

Contacts

Assignment
James Peterson
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Aram Lipsius
[email protected]
(716) 374-3541
Technician / Vendor Assigned
James Peterson
Scheduled: 04/13/2026
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