BA Maintenance Bridge

1422 Georgia Avenue UNIT 1

Air Conditioner Is Not Cooling
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Completed
Days open: 25
Warranty / owner-preferred contractor
Additional details
Resident said: Air conditioner is not cooling Additional Details: The air was not cooling since yesterday evening 4/07 Probable Diagnosis: AC is blowing cold air but Home is Too Hot MAX™ Also Learned: - Has central air conditioning Troubleshooting Steps: - Entire home too hot - Did not try to check thermostat settings - Did not try to check thermostat settings Permission to Enter: Yes
Property
1422 Georgia Avenue UNIT 1
Dallas, TX 75216
UNIT 1 Unit details
Assignment
AC Guys Heating and Cooling
Scheduled: 04/10/2026

Unit Maintenance Profile

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BA unit id: 315 • PM unit id: 1205794
HVAC / Filters
Air filter size
20x30x1
Last filter delivery date
2025-10-19
Other Notes
Maintenance key
Yes

Completion

Completion date
10-Apr, 8:00 am
Completion notes
We inspected the system and found that the condenser is only rejecting heat on half of its coil. This indicates a possible restriction in the coil or that the compressor is not compressing the refrigerant properly. As a result, the system isn’t operating efficiently We recommend to replace the system Quote will be send to management

Messages

Open in Messages
15
Visible to managers, vendors, residents, and owners
Manager Blue Atlas Maintenance
08-Apr, 12:12 pm
Hello. We have received your maintenance submission and will be hard at work resolving this issue! We will be in touch ASAP. Thanks!
Manager Cristian Rivera
08-Apr, 2:14 pm
Good afternoon, We are diligently working to resolve the issue and would appreciate your assistance in providing additional information. Could you let us know if the filters have been replaced recently? Additionally, is the thermostat displaying any information? If possible, please upload a photo of the thermostat. Thank you for your patience and understanding.
Resident Cesar Labrador Reyes
08-Apr, 11:04 pm
Monday (04/06/2026) Filter was replaced
Resident Cesar Labrador Reyes
08-Apr, 11:06 pm
It doesn’t allow me to input photo of thermostat
Resident Cesar Labrador Reyes
09-Apr, 11:49 am
Uploaded Picture and Filter was replaced on Monday
Resident Alexandro Labrador Tovias
09-Apr, 9:01 pm
Im waiting for
Resident Cesar Labrador Reyes
09-Apr, 9:15 pm
Is there any possible way to push it to 12-2?
Vendor Solvin Aldana
09-Apr, 9:51 pm
We can go between 1 and 4 pm
Resident Cesar Labrador Reyes
09-Apr, 9:52 pm
Sounds good. If yall can let me know what time when confirmed that would be awesome. Thank you!!
Vendor Solvin Aldana
09-Apr, 9:55 pm
I'll text you about an hour before we get there
Resident Cesar Labrador Reyes
09-Apr, 9:57 pm
Thank you!
Vendor Solvin Aldana
10-Apr, 8:58 am
Tenant has requested to reschedule the service. Let us know what day and time works best for you?
Resident Cesar Labrador Reyes
10-Apr, 9:05 am
Today Friday (04/10/2026) @ 1PM works best. Thank you!!
Vendor Solvin Aldana
10-Apr, 3:36 pm
We’ve attempted to reach out to all three numbers on file, but we haven’t been able to get through. When you have a moment, please give us a call back at 214-695-8594
Manager Property Meld
13-Apr, 9:10 am
Hi Diana, thank you so much for your kind words about the recent maintenance call it means a lot to hear our team did a good job. We’re a small family-owned company and rely on word of mouth to grow. If you have a minute, would you mind leaving a quick review? - Cristian, Blue Atlas Realty Maintenance Coordinator <a href="https://www.grade.us/blue-atlas-realty#modal-reviews">Click here to leave a review</a>
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Contacts

Assignment
AC Guys Heating and Cooling
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Diana Alicia Reyes Cortez
[email protected]
(469) 880-9803
Owner
TVU Holdings LLC
[email protected]
(940) 337-9132
Technician / Vendor Assigned
AC Guys Heating and Cooling
Scheduled: 04/10/2026
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