BA Maintenance Bridge

225 Bryan Street - 5 UNIT 5

Washer Has Locked Clothes Inside. Can't Get Them Out To Dry. Mold Imminent.
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Cancelled
Days open: 6
Warranty / owner-preferred contractor
Additional details
Resident said: Washer has locked clothes inside. Can't get them out to dry. Mold imminent. Emergency Selected: Something else Internal Note: Resident perceived as an emergency Additional Details: Seriously? Permission to Enter: No
Property
225 Bryan Street - 5 UNIT 5
Denton, TX 76201
UNIT 5 Unit details
Assignment
Unassigned
Scheduled: -

Unit Maintenance Profile

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BA unit id: 484 • PM unit id: 1670109
Laundry / Hookups
Washer hookups
No
Dryer hookups
No
Stackable hookups
No
No hookups
Yes
Washing machine present
No
Dryer present
No
Stackable machine present
No
On-site laundry facilities
No
Other Notes
Maintenance key
no
Fireplace info
No Fireplace

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Messages

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5
Visible to managers, vendors, residents, and owners
Manager Blue Atlas Maintenance
27-Apr, 6:10 pm
Hello. It looks like you've reached us outside of normal business hours. If this is an emergency, please call our after-hours emergency line: 888-872-0725 Please note this team will only be able to dispatch true emergencies. If this is a non- emergency, we will process this request during normal business hours. As always, please make sure you have reviewed our Maintenance Protocol: https://www.rentblueatlas.com/maintenance Thanks!
Manager Blue Atlas Maintenance
27-Apr, 6:10 pm
Hello. We have received your maintenance submission and will be hard at work resolving this issue! We will be in touch ASAP. Thanks!
Resident Branden Finley
27-Apr, 6:18 pm
It seems like theres a timer with the Shine system that is keeping it locked long after the cycle is over. Im going to wait that out and see if thats all it is. If so, the timer needs to be recalibrated. The timing is way off.
Resident Branden Finley
27-Apr, 6:24 pm
I reset the machine. Dont worry about it. Seems like I got it going again. Hopefully it can get through 1 load. If not I'll get my stuff out somehow.
Resident Branden Finley
27-Apr, 7:27 pm
I would also like help getting a full refund from shinepay. This feels like some kind of scam.
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Contacts

Assignment
Unassigned
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Branden Finley
[email protected]
(940) 230-6240
Owner
Round Oak Properties LLC
[email protected]
(408) 931-2898
Technician / Vendor Assigned
Unassigned
Scheduled: -
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