BA Maintenance Bridge

520 Brookview Dr UNIT 1

The Garage Door Won't Close On Its Own
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Completed
Days open: 10
Warranty / owner-preferred contractor
Additional details
Resident said: The garage door won't close on its own Additional Details: The left garage door will not close on its own; when it's about 1-2 ft. open, it gets stuck and goes back up. It will close when disconnected from the chain, or when holding the button down inside. Probable Diagnosis: Garage door not closing unknown issue MAX™ Also Learned: - Unclear why door not closing Permission to Enter: Yes
Property
520 Brookview Dr UNIT 1
Hurst, TX 76054
UNIT 1 Unit details
Assignment
Shawn1Touch Garage Doors
Scheduled: -

Unit Maintenance Profile

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BA unit id: 1 • PM unit id: 889904
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Completion

Completion date
30-Apr, 10:12 am
Completion notes
Vendor completed

Messages

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4
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Manager Blue Atlas Maintenance
23-Apr, 2:34 pm
Hello. We have received your maintenance submission and will be hard at work resolving this issue! We will be in touch ASAP. Thanks!
Manager Cristian Rivera
23-Apr, 3:04 pm
Good evening, Could you kindly verify if the wires on the sensors are loose? If you could please send a photo at your earliest convenience. Thank you.
Resident Elisha Pruett
27-Apr, 12:44 pm
Hello, the wires on the sensor are not loose; they were just reconnected with the last work order. It seems that the wheel or track on the left side is bent, and the door gets "caught" on its way down, then automatically goes back up. I've verified that nothing is in the way to prevent closure.
Resident Elisha Pruett
27-Apr, 12:44 pm
And it successfully closes when the button inside is held down.
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Contacts

Assignment
Shawn1Touch Garage Doors
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Elisha Pruett
[email protected]
(360) 660-4298
Technician / Vendor Assigned
Shawn1Touch Garage Doors
Scheduled: -
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