BA Maintenance Bridge

3500 Parkhaven Drive UNIT 1

Tub/shower Drain Is Clogged
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Completed
Days open: 4
Warranty / owner-preferred contractor
Additional details
Resident said: tub/shower drain is clogged Additional Details: Water was going down fine then just now it won’t go down. I reached down as far as I could to clear anything out. Probable Diagnosis: Local clog Troubleshooting Steps: - Confirms this is the only clogged or slow-draining drain in home - Faceplate lever stopper - Resident plunged drain but clog remains Permission to Enter: Yes Entry Notes: Dog
Property
3500 Parkhaven Drive UNIT 1
Plano, TX 75075
UNIT 1 Unit details
Assignment
Mario Benitez
Scheduled: 05/01/2026

Unit Maintenance Profile

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BA unit id: 202 • PM unit id: 890051
Unit maintenance sections are not available.

Completion

Completion date
01-May, 3:29 pm
Completion notes
Unclogged the shower drain

Messages

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5
Visible to managers, vendors, residents, and owners
Manager Blue Atlas Maintenance
29-Apr, 6:09 pm
Hello. It looks like you've reached us outside of normal business hours. If this is an emergency, please call our after-hours emergency line: 888-872-0725 Please note this team will only be able to dispatch true emergencies. If this is a non- emergency, we will process this request during normal business hours. As always, please make sure you have reviewed our Maintenance Protocol: https://www.rentblueatlas.com/maintenance Thanks!
Manager Blue Atlas Maintenance
29-Apr, 6:09 pm
Hello. We have received your maintenance submission and will be hard at work resolving this issue! We will be in touch ASAP. Thanks!
Resident Simone Sherman
01-May, 2:07 pm
Hello, can someone call me when maintenance is on the way? I have to pick kids up from school within that time frame so I just want to make sure I’m here before he gets here.
Manager Mario Benitez
01-May, 2:09 pm
Hi this is maintenance! I will be at your home in 20 minutes
Resident Simone Sherman
01-May, 2:10 pm
Awesome! Thank you so much!
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Contacts

Assignment
Mario Benitez
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Simone Sherman
[email protected]
(469) 810-9151
Owner
Starry Night Properties LLC
[email protected]
(214) 673-6127
Technician / Vendor Assigned
Mario Benitez
Scheduled: 05/01/2026
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