2511 West Prairie Street UNIT 1

No AC, Over 85℉ Outside
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Completed
Days open: 3
Warranty / owner-preferred contractor
Additional details
Resident said: No AC, over 85℉ outside Emergency Selected: No AC, over 85℉ outside Additional Details: We noticed the issue our first full day in the unit. Air is blowing but there is no way to regulate the temperature. Seems to only be blowing hot/warm air. The only way we've been able to cool doen the apartment is fans and opening the windows but still very warm. We can here the ac turn on and the air blow but it still stays very warm in every room of the unit.
Property
2511 West Prairie Street UNIT 1
Denton, TX 76201
UNIT 1 Unit details
Assignment
AC Guys Heating and Cooling
Scheduled: -

Unit Maintenance Profile

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BA unit id: 145 PM unit id: 890045
HVAC / Filters
Air filter size
20x20x1
Air filter location
Air handler in the living room closet
Last filter delivery date
2025-10-17
Furnace type
Gas
A/C condenser type
Present
Other Notes
Maintenance key
no
Fireplace info
No Fireplace

Completion

Completion date
12-May, 1:12 pm
Completion notes
The system is low on R-22 refrigerant. Due to the age of the equipment, poor efficiency, and the fact that R-22 is an outdated refrigerant, we recommend replacing the system instead of continuing with major repairs or adding refrigerant.
Visible to managers, vendors, residents, and owners
Manager Blue Atlas Maintenance
09-May, 5:15 pm
Hello. It looks like you've reached us outside of normal business hours. If this is an emergency, please call our after-hours emergency line: 888-872-0725 Please note this team will only be able to dispatch true emergencies. If this is a non- emergency, we will process this request during normal business hours. As always, please make sure you have reviewed our Maintenance Protocol: https://www.rentblueatlas.com/maintenance Thanks!
Manager Blue Atlas Maintenance
09-May, 5:15 pm
Hello. We have received your maintenance submission and will be hard at work resolving this issue! We will be in touch ASAP. Thanks!
Vendor Solvin Aldana
11-May, 11:47 am
We tried to call you, but couldn’t reach you. Please call us back at 214-695-8594
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Contacts

Assignment
AC Guys Heating and Cooling
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Blanca Hinojos
Owner
MetroDentonLLC

Technician / Vendor Assigned
AC Guys Heating and Cooling
Scheduled: -
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