520 Brookview Dr UNIT 1
There's Water Leaking Out Of The Wall By The Laundry Faucets
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Completed
Days open: 5
Warranty / owner-preferred contractor
Additional details
Resident said: There's water leaking out of the wall by the laundry faucets
Additional Details: While washing a load of laundry, we noticed water had leaked from the base of the wall, directly below the laundry hookups / drain port. I'm not sure if it happened while filling, while draining, or slowly over time. There was no evidence of water on the outside of the wall between the faucets and the floor.
Permission to Enter: Yes
Assignment
Jorge ortiz
Scheduled: 05/08/2026
Unit Maintenance Profile
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BA unit id: 1
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PM unit id: 889904
Laundry / Hookups
Washer hookups
No
Dryer hookups
No
Stackable hookups
No
No hookups
No
Washing machine present
No
Dryer present
No
Stackable machine present
No
On-site laundry facilities
No
Other Notes
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Completion
Completion date
08-May, 3:15 pm
Completion notes
When we arrived and began to troubleshoot where leak was happening on the washer drsin we ran a cycle on washer and as soon as it began to drain a few seconds later the water woukd overflow and fall in between the walls. We ran the snake and about 10-15 feet it pushed up against something and had to push and pull on line and when it finally pushed thru we could see that the water began to drain. When we pulled the libe there was lots of small roots wrspoed around the head of the line and on the line. See pictures. We also recommend that the faucets be replaced both had very small leaks at the base of the faucets.
We recommend that the camera scope be ran in line to locate exactly where root intrusion is and replace both hit and cokd side of the faucets. I will send estimate for canera scope to maintenance coordinator for approval.
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Assignment
Jorge ortiz
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Technician / Vendor Assigned
Jorge ortiz
Scheduled: 05/08/2026
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