BA Maintenance Bridge

242 West Cober Drive UNIT 1

The Washing Machine Fills By Leaking Water Into The Tub When Not In Use
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Pending assignment
Days open: 0
Warranty / owner-preferred contractor
Additional details
Resident said: The washing machine fills by leaking water into the tub when not in use Additional Details: The leak is inside the tub. When the washer is not in use, the tub slowly fills with water Probable Diagnosis: Washing Machine Leaking From Inside MAX™ Also Learned: - Cannot specify when machine leaks Troubleshooting Steps: - Water leaking from inside machine Permission to Enter: Yes
Property
242 West Cober Drive UNIT 1
Grand Prairie, TX 75051
UNIT 1 Unit details
Assignment
Unassigned
Scheduled: -

Unit Maintenance Profile

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BA unit id: 1460 • PM unit id: 1826396
Laundry / Hookups
Washer hookups
Yes
Dryer hookups
Yes
Stackable hookups
No
No hookups
No
Washing machine present
Yes
Dryer present
Yes
Stackable machine present
No
On-site laundry facilities
No
Other Notes
Fireplace info
No Fireplace
Unit notes
Lockbox code 0042

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Messages

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3
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Manager Blue Atlas Maintenance
03-May, 4:19 pm
Hello. It looks like you've reached us outside of normal business hours. If this is an emergency, please call our after-hours emergency line: 888-872-0725 Please note this team will only be able to dispatch true emergencies. If this is a non- emergency, we will process this request during normal business hours. As always, please make sure you have reviewed our Maintenance Protocol: https://www.rentblueatlas.com/maintenance Thanks!
Manager Blue Atlas Maintenance
03-May, 4:19 pm
Hello. We have received your maintenance submission and will be hard at work resolving this issue! We will be in touch ASAP. Thanks!
Manager Dante Roark
04-May, 11:48 am
Hello, We received your maintenance submission regarding your appliance. Can you please send us a picture of the Model # label as well as a picture of the appliance from the front? Our standard protocol involved sending the property owner information from the model #(availability and cost of repair parts), serial #(used to find the age of appliance - this is also on the model # label), and picture(for general property condition) so that the owner can make an informed decision regarding repairing vs replacing the appliance. If you need help locating the model # label, please refer to the relevant video below. Thanks! We look forward to addressing this issue as soon as we get this info from you. Washing Machine: https://www.youtube.com/watch?v=Za2Q_VI41-w Also, Please be sure you have reviewed our maintenance protocol in full (especially the 2nd and 3rd sections): https://www.rentblueatlas.com/maintenance Thanks!
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Contacts

Assignment
Unassigned
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Sandra Cox
[email protected]
(214) 404-0438
Owner
ReLi Ventures LLC
[email protected]
(210) 823-6592
Technician / Vendor Assigned
Unassigned
Scheduled: -
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