1818 Orchard Drive UNIT 1

Office Door Latch Is Stuck
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Completed
Days open: 13
Warranty / owner-preferred contractor
Additional details
Resident said: office door latch is stuck Additional Details: Issue is trivial to replicate. Uncertain to cause - latch piece was likely installed wrong or overly tight. Issue began prior to move-in. Probable Diagnosis: Inside door unknown issue MAX™ Also Learned: - Unclear why door not closing Permission to Enter: Yes Entry Notes: No pets or security systems.
Property
1818 Orchard Drive UNIT 1
Lewisville, TX 75067
UNIT 1 Unit details
Assignment
James Peterson
Scheduled: 04/22/2026

Unit Maintenance Profile

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BA unit id: 140 PM unit id: 889942
Unit maintenance sections are not available.

Completion

Completion date
22-Apr, 3:20 pm
Completion notes
Slightly loosened top two hinges and cleared some paint from latch. Tested
Visible to managers, vendors, residents, and owners
Manager Blue Atlas Maintenance
20-Apr, 9:44 pm
Hello. It looks like you've reached us outside of normal business hours. If this is an emergency, please call our after-hours emergency line: 888-872-0725 Please note this team will only be able to dispatch true emergencies. If this is a non- emergency, we will process this request during normal business hours. As always, please make sure you have reviewed our Maintenance Protocol: https://www.rentblueatlas.com/maintenance Thanks!
Manager Blue Atlas Maintenance
20-Apr, 9:44 pm
Hello. We have received your maintenance submission and will be hard at work resolving this issue! We will be in touch ASAP. Thanks!
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Recipients

Contacts

Assignment
James Peterson
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Jacob Rogers
Owner
Sous Le Soleil, Inc.

Technician / Vendor Assigned
James Peterson
Scheduled: 04/22/2026
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