BA Maintenance Bridge

1212 Riverview Drive - C UNIT C

Stove Is Damaged
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Pending assignment
Days open: 2
Warranty / owner-preferred contractor
Additional details
Resident said: stove is damaged Additional Details: 3 of the burners are out they went out unexpectedly Probable Diagnosis: Stove Powerless MAX™ Also Learned: - Stove type is electric Troubleshooting Steps: - Confirms stove is plugged in and turned on - Breaker reset but issue persists Permission to Enter: Yes
Property
1212 Riverview Drive - C UNIT C
Irving, TX 75060
UNIT C Unit details
Assignment
Unassigned
Scheduled: -

Unit Maintenance Profile

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BA unit id: 276 • PM unit id: 1083982
Stove / Oven
No data captured for this section yet.
Utilities / Shutoffs / Electrical
Electric responsibility
tenant
Water responsibility
tenant
Gas responsibility
tenant
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Manager Blue Atlas Maintenance
17-Mar, 4:14 pm
Hello. We have received your maintenance submission and will be hard at work resolving this issue! We will be in touch ASAP. Thanks!
Manager Dante Roark
17-Mar, 4:20 pm
Hello, We received your maintenance submission regarding your appliance. Can you please send us a picture of the Model # label as well as a picture of the appliance from the front? Our standard protocol involved sending the property owner information from the model #(availability and cost of repair parts), serial #(used to find the age of appliance - this is also on the model # label), and picture(for general property condition) so that the owner can make an informed decision regarding repairing vs replacing the appliance. If you need help locating the model # label, please refer to the relevant video below. Thanks! We look forward to addressing this issue as soon as we get this info from you. Stove/Oven: https://www.youtube.com/watch?v=VrjpLtMU-Zk Also, Please be sure you have reviewed our maintenance protocol in full (especially the 2nd and 3rd sections): https://www.rentblueatlas.com/maintenance Thanks!
Manager Dante Roark
18-Mar, 10:15 am
Hola, Recibimos su solicitud de mantenimiento sobre su electrodoméstico. ¿Podría enviarnos una foto de la etiqueta del número de modelo y una foto del electrodoméstico de frente? Nuestro protocolo estándar incluye enviar al propietario información sobre el número de modelo (disponibilidad y costo de las piezas de repuesto), el número de serie (para determinar la antigüedad del electrodoméstico, que también se encuentra en la etiqueta del número de modelo) y una foto (para evaluar el estado general de la propiedad), de modo que el propietario pueda tomar una decisión informada sobre si reparar o reemplazar el electrodoméstico. Si necesita ayuda para encontrar la etiqueta del número de modelo, consulte el video correspondiente a continuación. ¡Gracias! Nos pondremos en contacto con usted lo antes posible una vez que recibamos esta información. Estufa/Horno: https://www.youtube.com/watch?v=VrjpLtMU-Zk Además, asegúrese de haber revisado nuestro protocolo de mantenimiento completo (especialmente las secciones 2 y 3): https://www.rentblueatlas.com/maintenance ¡Gracias!
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Assignment
Unassigned
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Jose Adams Torres
[email protected]
(210) 367-0176
Owner
DB Properties
[email protected]
Technician / Vendor Assigned
Unassigned
Scheduled: -
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