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2690 Rockbrook Drive - 4 UNIT 4

The Garage Door Is Not Opening
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In progress
Days open: 7
Warranty / owner-preferred contractor
Additional details
Resident said: The garage door is not opening Additional Details: Can you put in a ticket for my garage the door won't go up and down it is stuck shut and I cannot access the garage. It is making loud noises. Probable Diagnosis: Garage door not opening unknown issue MAX™ Also Learned: - No vehicle stuck inside garage - Unsure why door not opening Permission to Enter: Yes Entry Notes: Come on in. I will leave the door unlocked
Property
2690 Rockbrook Drive - 4 UNIT 4
Lewisville, TX 75067
UNIT 4 Unit details
Assignment
Shawn1Touch Garage Doors
Scheduled: 03/17/2026

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BA unit id: 161 • PM unit id: 890171
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Messages

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Manager Blue Atlas Maintenance
11-Mar, 6:33 pm
Hello. It looks like you've reached us outside of normal business hours. If this is an emergency, please call our after-hours emergency line: 888-872-0725 Please note this team will only be able to dispatch true emergencies. If this is a non- emergency, we will process this request during normal business hours. As always, please make sure you have reviewed our Maintenance Protocol: https://www.rentblueatlas.com/maintenance Thanks!
Manager Blue Atlas Maintenance
11-Mar, 6:33 pm
Hello. We have received your maintenance submission and will be hard at work resolving this issue! We will be in touch ASAP. Thanks!
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Assignment
Shawn1Touch Garage Doors
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Jeffrey Jones
[email protected]
(214) 529-8933
Owner
Sigfy Ventures LLC
[email protected]
Technician / Vendor Assigned
Shawn1Touch Garage Doors
Scheduled: 03/17/2026
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