BA Maintenance Bridge

2514 Bomar Avenue UNIT 1

request a replacement or better refrigerator
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Cancelled
Days open: 9
Warranty / owner-preferred contractor
Additional details
The tenant called to request a replacement or better refrigerator. They explained that their current refrigerator is damaged and coming apart, requiring them to tape it on the outside to keep it together, as the side of the refrigerator is separating. They also mentioned that parts on the inside keep falling off, such as a small bar or component that holds food, and they have to continually tape it back in place. Due to the condition of the appliance, the tenant is requesting maintenance to inspect the refrigerator and consider replacing it. The tenant also provided an alternative contact number: 682-250-5510.
Property
2514 Bomar Avenue UNIT 1
Fort Worth, TX 76103
UNIT 1 Unit details
Assignment
Unassigned
Scheduled: -

Unit Maintenance Profile

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BA unit id: 424 • PM unit id: 1510778
Refrigerator
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Other Notes
Maintenance key
No

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Messages

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4
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Manager Dante Roark
10-Mar, 1:37 pm
Hello, We received your maintenance submission regarding your appliance. Can you please send us a picture of the Model # label as well as a picture of the appliance from the front? Our standard protocol involved sending the property owner information from the model #(availability and cost of repair parts), serial #(used to find the age of appliance - this is also on the model # label), and picture(for general property condition) so that the owner can make an informed decision regarding repairing vs replacing the appliance. If you need help locating the model # label, please refer to the relevant video below. Thanks! We look forward to addressing this issue as soon as we get this info from you. Refrigerator: https://www.youtube.com/watch?v=oJI_8_Tjplw Also, Please be sure you have reviewed our maintenance protocol in full (especially the 2nd and 3rd sections): https://www.rentblueatlas.com/maintenance Thanks!
Manager EZ Repair
10-Mar, 1:38 pm
Hi Cristina, thanks for reporting the issues with your refrigerator. It sounds like the damage is causing parts to come loose frequently. In the meantime, try to avoid overloading shelves to prevent more parts from falling off. Thanks, and we will follow up. -RR
Manager Cristian Rivera
10-Mar, 3:50 pm
Good evening, could you please provide a photo of the model tag number for the refrigerator? It is typically located inside the fridge/ freezer, wall or on the top ceiling. Thank you.
Owner James Dugan
12-Mar, 9:26 am
Thanks, Dave James
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Contacts

Assignment
Unassigned
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Cristina Skiles
[email protected]
(817) 902-5536
Owner
GSKY TX PKG LLC
[email protected]
Technician / Vendor Assigned
Unassigned
Scheduled: -
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