BA Maintenance Bridge

149 Cliff Height Circle UNIT 1

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Completed
Days open: 10
Warranty / owner-preferred contractor
Additional details
Resident said: door knob is loose Additional Details: I tighten it up and it keep coming off Resident said: Garbage disposal is not workinh Additional Details: Garbage disposal is not working Probable Diagnosis: Disposal not turning on reset circuit breaker diy fail Troubleshooting Steps: - Tried but failed to reset disposal - Breaker reset, no Permission to Enter: Yes
Property
149 Cliff Height Circle UNIT 1
Dallas, TX 75241
UNIT 1 Unit details
Assignment
James Peterson
Scheduled: 03/16/2026

Unit Maintenance Profile

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BA unit id: 411 • PM unit id: 890038
Utilities / Shutoffs / Electrical
Electric responsibility
tenant
Water responsibility
tenant
Gas responsibility
tenant
Other Notes
Maintenance key
No

Completion

Completion date
16-Mar, 1:10 pm
Completion notes
Tightened front and back door knobs. Secured kitchen faucet handle. Replaced disposal.

Messages

Open in Messages
10
Visible to managers, vendors, residents, and owners
Manager Blue Atlas Maintenance
09-Mar, 6:01 pm
Hello. It looks like you've reached us outside of normal business hours. If this is an emergency, please call our after-hours emergency line: 888-872-0725 Please note this team will only be able to dispatch true emergencies. If this is a non- emergency, we will process this request during normal business hours. As always, please make sure you have reviewed our Maintenance Protocol: https://www.rentblueatlas.com/maintenance Thanks!
Manager Blue Atlas Maintenance
09-Mar, 6:01 pm
Hello. We have received your maintenance submission and will be hard at work resolving this issue! We will be in touch ASAP. Thanks!
Manager Dante Roark
10-Mar, 9:26 am
Good morning Crystal, Is the disposal making any sort of noise when you go to turn it on like a humming?
Resident Crystal Rivers
10-Mar, 10:55 am
No sir it's not making any noise
Resident Crystal Rivers
10-Mar, 11:44 am
No sir it's not making any noise
Manager Dante Roark
10-Mar, 11:52 am
Thanks! Have you tried pressing the reset button on the bottom of the disposal? It's usually a small red button. If that's been checked, the next step is to look at the GFCI outlets. These are typically found in the kitchen and bathrooms and have test and reset buttons with a light that can be green, red, orange, or yellow. Have you checked if any of these lights aren't green and might need a reset? If those options don't work, the final step would be to check the breaker panel. Please let us know if there is further troubleshooting needed after these steps have been taken, Thank you!
Manager Dante Roark
11-Mar, 11:55 am
Good morning Crystal, I wouldn’t to follow up and see if any of the above helped with resolving the issue with the disposal?
Resident Crystal Rivers
11-Mar, 1:47 pm
I tried all and nothing worked. It made a humming sound at first then stopped
Manager Dante Roark
11-Mar, 1:49 pm
Thanks for the update. If the disposal started humming after resetting the button underneath, it might be a typical clog. Please check out this video to see if it's a common issue: https://www.youtube.com/watch?v=hV_hCdDFQs8. Let us know if this resolves the problem or if further assistance is needed.
Resident Crystal Rivers
12-Mar, 4:56 pm
I have tried everything and nothing is working. I don't think I'm doing it right. I need someone to come do it
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Contacts

Assignment
James Peterson
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Crystal Rivers
[email protected]
(214) 497-0550
Owner
Pogue 5102 LLC
[email protected]
Technician / Vendor Assigned
James Peterson
Scheduled: 03/16/2026
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