BA Maintenance Bridge

11480 Audelia Road - 233 UNIT 233

Air Conditioner Is Not Cooling- Inspection
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Completed
Days open: 13
Warranty / owner-preferred contractor
Additional details
Resident said: Air conditioner is not cooling Additional Details: None Probable Diagnosis: AC is blowing cold air but Home is Too Hot Troubleshooting Steps: - Entire home too hot - Resident changed thermostat settings to cool fan auto - Resident attempted fix but ac issue remains - Vents were already open and clear Permission to Enter: Yes
Property
11480 Audelia Road - 233 UNIT 233
Dallas, TX 75243
UNIT 233 Unit details
Assignment
AC Guys Heating and Cooling
Scheduled: -

Unit Maintenance Profile

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BA unit id: 279 • PM unit id: 1093607
HVAC / Filters
Air filter size
16x25x1
Air filter location
Laundry room in the ceiling
A/C condenser type
Present
A/C refrigerant
410A
A/C model
PA14NC02400GAAAA
A/C serial
1018X14760
A/C manufacture date
2018
Other Notes
Unit notes
PLEASE READ BEFORE DISPATCHING: Since this vendor is pre -approved for roof access, the liability insurance is on file with the management company, Veracity, Inc. The access fee will be waived if you choose to use the approved vendor for your AC or Heating repair. If you choose to use your own vendor, you will be charged a $150.00 access fee, per the policy. Your vendor may not access the roof without pre-arranging access to the roof and providing proof of Liability Insurance before the access can be granted. Please do not wait until your vendor arrives, as the association will need to arrange to have someone meet your vendor to grant access. The association does not have on-site maintenance, and the volunteer liaison is not available 24/7. You will need to pre-arrange for access by calling Veracity, Inc. 214-368-3388. J's Heating & Air 214-923-0038 Storm and Energy NTX 469-272-8722 Gate Code: 4621

Completion

Completion date
16-Mar, 9:38 am
Completion notes
Inspection completed, Estimate provided

Messages

Open in Messages
9
Visible to managers, vendors, residents, and owners
Manager Blue Atlas Maintenance
06-Mar, 4:47 pm
Hello. We have received your maintenance submission and will be hard at work resolving this issue! We will be in touch ASAP. Thanks!
Manager Cristian Rivera
06-Mar, 4:54 pm
Good evening, we are actively addressing the issue at hand. Could you please confirm if the filter has been changed recently? Additionally, we would appreciate it if you could provide a photo of the thermostat, indicating both the current setting and the temperature it is reading. Thank you for your cooperation.
Resident Breanna Steele
06-Mar, 4:55 pm
I'm unaware on how to change the filter. N Olaf
Resident Breanna Steele
06-Mar, 4:55 pm
Okay
Manager Cristian Rivera
06-Mar, 5:01 pm
I believe the filter is located on ceiling in the hallway in that unit. Since you feel cold air still blowing it may be a filter issue.
Resident Breanna Steele
06-Mar, 5:02 pm
I don't feel nothing blowing
Manager Cristian Rivera
09-Mar, 10:44 am
Good morning, I am following up to inquire if you were able to change the air filter in the unit? and whether this has resolved the issue of the air not cooling effectively.
Resident Breanna Steele
09-Mar, 4:49 pm
No I wasn't
Manager Cristian Rivera
10-Mar, 10:06 am
Good morning, A vendor has been assigned to resolve the issue and will contact you to arrange scheduling.
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Recipients

Contacts

Assignment
AC Guys Heating and Cooling
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Breanna Steele
[email protected]
(682) 298-7966
Owner
Baquar qureshi
[email protected]
Technician / Vendor Assigned
AC Guys Heating and Cooling
Scheduled: -
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