BA Maintenance Bridge

4101 Gentle Springs Drive UNIT 1

Bathroom Sink Is Clogged
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Completed
Days open: 13
Warranty / owner-preferred contractor
Additional details
Resident said: bathroom sink is clogged Additional Details: None Probable Diagnosis: Sink Clogged MAX™ Also Learned: - Pop-up stopper Troubleshooting Steps: - Confirms this is the only clogged or slow-draining drain in home - Did not try to remove stopper Permission to Enter: Yes
Property
4101 Gentle Springs Drive UNIT 1
Arlington, TX 76001
UNIT 1 Unit details
Assignment
James Peterson
Scheduled: 03/06/2026

Unit Maintenance Profile

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BA unit id: 304 • PM unit id: 995976
Unit maintenance sections are not available.

Completion

Completion date
06-Mar, 1:42 pm
Completion notes
Pulled stopper and cleaned. Tested

Messages

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6
Visible to managers, vendors, residents, and owners
Manager Blue Atlas Maintenance
05-Mar, 10:00 pm
Hello. It looks like you've reached us outside of normal business hours. If this is an emergency, please call our after-hours emergency line: 888-872-0725 Please note this team will only be able to dispatch true emergencies. If this is a non- emergency, we will process this request during normal business hours. As always, please make sure you have reviewed our Maintenance Protocol: https://www.rentblueatlas.com/maintenance Thanks!
Manager Blue Atlas Maintenance
05-Mar, 10:00 pm
Hello. We have received your maintenance submission and will be hard at work resolving this issue! We will be in touch ASAP. Thanks!
Manager Dante Roark
06-Mar, 11:44 am
Good morning Vanessa, I'm sorry to hear about the issue with your sink. Unfortunately, we can't accommodate the requested appointment times today. In the meantime, you might try pouring boiling water down the drain or using a half cup of baking soda followed by a cup of white vinegar, then flushing with boiling water. These methods might help alleviate the problem over the weekend. I have availability on Monday from approximately 2-4 PM if that works for you?
Resident Vanessa Wade
06-Mar, 11:46 am
Yes that's fine.
Manager Dante Roark
06-Mar, 12:41 pm
Good afternoon Vanessa, Our technician was able to wrap up with his current Job faster than expected. I have assigned this for a technician to stop by today. Thank you!
Resident Vanessa Wade
06-Mar, 12:41 pm
Okay great thank you .
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Contacts

Assignment
James Peterson
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Vanessa Wade
[email protected]
(405) 365-2575
Owner
Orexas Gentlespring LLC
[email protected]
Technician / Vendor Assigned
James Peterson
Scheduled: 03/06/2026
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