BA Maintenance Bridge

3821 Winfield Avenue UNIT 1

Dryer Smells Burnt
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Pending assignment
Days open: 14
Warranty / owner-preferred contractor
Additional details
Resident said: Dryer smells burnt Additional Details: Started making a humming noise while on and right after heard a loud noise and smelled something burnt. Turned off immediately Probable Diagnosis: Dryer Smoking Or Burning Smell MAX™ Also Learned: - Electric dryer Permission to Enter: Yes
Property
3821 Winfield Avenue UNIT 1
Fort Worth, TX 76109
UNIT 1 Unit details
Assignment
Unassigned
Scheduled: -

Unit Maintenance Profile

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BA unit id: 335 • PM unit id: 1352297
Utilities / Shutoffs / Electrical
Electric responsibility
tenant
Water responsibility
tenant
Gas responsibility
tenant
Laundry / Hookups
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Messages

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15
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Manager Blue Atlas Maintenance
04-Mar, 7:49 pm
Hello. It looks like you've reached us outside of normal business hours. If this is an emergency, please call our after-hours emergency line: 888-872-0725 Please note this team will only be able to dispatch true emergencies. If this is a non- emergency, we will process this request during normal business hours. As always, please make sure you have reviewed our Maintenance Protocol: https://www.rentblueatlas.com/maintenance Thanks!
Manager Blue Atlas Maintenance
04-Mar, 7:49 pm
Hello. We have received your maintenance submission and will be hard at work resolving this issue! We will be in touch ASAP. Thanks!
Owner Sukhi Dhesi
06-Mar, 12:29 pm
Hi! So that dryer cost me about $200-300. I really can’t spend more than that on it. I usually purchase dinged and dented units. I can purchase one from a local spot today and have my delivery guy arrange for delivering and installing it. I just need to coordinate with your team. Thanks! Sukhi
Manager Cristian Rivera
06-Mar, 1:12 pm
Thank you, we can coordinate with the tenant for access once they have an idea on delivery date.
Owner Sukhi Dhesi
06-Mar, 1:45 pm
I can have it taken care of as early as tomorrow morning. Should be delivered around 10 am to 12 pm.
Manager Dave Tefft
06-Mar, 2:04 pm
Hi Marisol, the property owner would like to replace the dryer with a comparable unit. They can deliver and install as soon as tomorrow between 10am-12pm, would you, or someone over the age of 18 be home to allow access at that time?
Owner Sukhi Dhesi
06-Mar, 2:10 pm
Out of curiosity, can you give me a break down for the cost of replacing? The local spot doesn’t have a good dryer. So I checked Best Buy and found an Insignia brand that will cost $601 delivered and installed, and removal of old machine. The site lets you select a date as early as 3/9. I can order it like that and update you on date of delivery. Or if your team wants to do that it’s fine with me also. Thanks! Sukhi and Romi On Fri, Mar 6, 2026 at 1:45 PM Dwelling Development LLC < [email protected]> wrote:
Resident Marisol Bonilla
06-Mar, 2:17 pm
Yes I'll be there. Thank you
Manager Cristian Rivera
06-Mar, 2:59 pm
We are unable to match that price directly as we utilize Lowe's due to their superior delivery schedule. It may be more cost-effective for you to place the order directly. We can coordinate with residents to confirm their availability for delivery and installation.
Owner Sukhi Dhesi
06-Mar, 3:12 pm
Sounds good, I will order and coordinate w/ Best Buy. Their available dates are *3/9-3/14, 3/16-3/21; 3/23-3/28, 3/30-3/31*. Their delivery window is *7 AM to 7 PM*. Should I use my phone number as a delivery phone number, or should I use a contact number for someone in your office, or the tenant themselves? I feel like the tenants number may be the easiest. They will call on the date of delivery with a more narrow 4 hour window period for delivery and install. Can you also provide me with the Tenant's name and number so I can place that in the Special Delivery Notes? Thanks! Sukhi Dhesi
Manager Cristian Rivera
06-Mar, 3:30 pm
Hello Marisol, The vendor has proposed an alternative delivery date of Monday, March 9th, They also are available Tuesday- Friday, with a delivery window between 7 AM and 7 PM. They will provide a more specific 4-hour window on the day of delivery. What day works best for you or another adult be available at home to grant access during this time? Thank you for your cooperation.
Resident Marisol Bonilla
06-Mar, 3:37 pm
The only time I'm avail is Tues March 10 after 4:30pm
Manager Cristian Rivera
06-Mar, 4:14 pm
The resident is available on Tuesday, March 10th. She has requested, if possible, a later time frame, if possible to note in the special instructions. Contact information: Marisol at 817-808-5347.
Owner Sukhi Dhesi
09-Mar, 6:16 pm
Just an update Best Buy is coming 730-1130am tomorrow for the install.
Manager Dave Tefft
10-Mar, 10:57 am
Hi Sukhi, the tenant rescheduled the install for Saturday, as the morning did not work for her today
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Assignment
Unassigned
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Marisol Bonilla
[email protected]
(682) 246-7291
Owner
3821 Winfield LLC
[email protected]
Technician / Vendor Assigned
Unassigned
Scheduled: -
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