BA Maintenance Bridge

728 North Plano Road - 1 UNIT 1

Dishwasher Is Clogged
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Completed
Days open: 16
Warranty / owner-preferred contractor
Additional details
Resident said: dishwasher is clogged Additional Details: Once the dishwasher is done running the water collects at the bottom and doesn’t go away Also smells like eggs when it’s running Probable Diagnosis: Dishwasher Clogged MAX™ Also Learned: - Dishwasher not draining Troubleshooting Steps: - Did not try to clean filter Permission to Enter: Yes
Property
728 North Plano Road - 1 UNIT 1
Richardson, TX 75081
UNIT 1 Unit details
Assignment
Property Meld
Scheduled: 03/09/2026

Unit Maintenance Profile

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BA unit id: 1405 • PM unit id: 1717106
Dishwasher
Present
yes
HVAC / Filters
Air filter size
20x25x1
Air filter location
Furnace
Furnace type
Gas
Laundry / Hookups
Washer hookups
Yes
Dryer hookups
Yes
Stackable hookups
No
No hookups
No
Washing machine present
No
Dryer present
No
Stackable machine present
No
On-site laundry facilities
No
Other Notes
Maintenance key
no
Fireplace info
No Fireplace
Unit notes
Notify Gracel of tenant approval (RR)

Completion

Completion date
09-Mar, 11:15 am
Completion notes
Galo Appliance completed job. Cleared drain hose from food residue. 145

Messages

Open in Messages
4
Visible to managers, vendors, residents, and owners
Manager Blue Atlas Maintenance
03-Mar, 9:58 am
Hello. We have received your maintenance submission and will be hard at work resolving this issue! We will be in touch ASAP. Thanks!
Manager Dante Roark
03-Mar, 10:22 am
Hello, We received your maintenance submission regarding your appliance. Can you please send us a picture of the Model # label as well as a picture of the appliance from the front? Our standard protocol involved sending the property owner information from the model #(availability and cost of repair parts), serial #(used to find the age of appliance - this is also on the model # label), and picture(for general property condition) so that the owner can make an informed decision regarding repairing vs replacing the appliance. If you need help locating the model # label, please refer to the relevant video below. Thanks! We look forward to addressing this issue as soon as we get this info from you. Dishwasher: https://www.youtube.com/watch?v=24_1KAi94fk Also, Please be sure you have reviewed our maintenance protocol in full (especially the 2nd and 3rd sections): https://www.rentblueatlas.com/maintenance Thanks!
Manager Dante Roark
05-Mar, 1:40 pm
Good afternoon Marquia, I wanted to follow up and see if you have been able to locate the dishwasher model tag?
Manager Cristian Rivera
06-Mar, 11:26 am
Good morning. A vendor has been assigned to assess the issue and will contact you for scheduling.
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Recipients

Contacts

Assignment
Property Meld
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Marquia Pryce
[email protected]
(916) 807-8997
Owner
Sunil Atluri
[email protected]
Technician / Vendor Assigned
Property Meld
Scheduled: 03/09/2026
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