BA Maintenance Bridge

819 East 6th Street UNIT 1

Dishwasher Replacement - Owner approved
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Completed
Days open: 17
Warranty / owner-preferred contractor
Additional details
Resident said: dishwasher ran for over 10 hours and did not move to the next phase Additional Details: we started the dishwasher around 9 PM last night and when I went into the kitchen this morning at 8 AM I realize the dishwasher was still running and had not moved to the next phase. due to this issue, our water bill will be extremely high. Permission to Enter: Yes Entry Notes: pets will be kenneled if we are not home
Property
819 East 6th Street UNIT 1
Irving, TX 75060
UNIT 1 Unit details
Assignment
James Peterson
Scheduled: 03/17/2026

Unit Maintenance Profile

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BA unit id: 75 • PM unit id: 890138
Dishwasher
No data captured for this section yet.
Laundry / Hookups
No data captured for this section yet.
Other Notes
Maintenance key
No

Completion

Completion date
17-Mar, 12:34 pm
Completion notes
Replaced dishwasher and tested.

Messages

Open in Messages
15
Visible to managers, vendors, residents, and owners
Manager Blue Atlas Maintenance
02-Mar, 8:44 am
Hello. It looks like you've reached us outside of normal business hours. If this is an emergency, please call our after-hours emergency line: 888-872-0725 Please note this team will only be able to dispatch true emergencies. If this is a non- emergency, we will process this request during normal business hours. As always, please make sure you have reviewed our Maintenance Protocol: https://www.rentblueatlas.com/maintenance Thanks!
Manager Blue Atlas Maintenance
02-Mar, 8:44 am
Hello. We have received your maintenance submission and will be hard at work resolving this issue! We will be in touch ASAP. Thanks!
Manager Dante Roark
02-Mar, 10:36 am
Hello, We received your maintenance submission regarding your appliance. Can you please send us a picture of the Model # label as well as a picture of the appliance from the front? Our standard protocol involved sending the property owner information from the model #(availability and cost of repair parts), serial #(used to find the age of appliance - this is also on the model # label), and picture(for general property condition) so that the owner can make an informed decision regarding repairing vs replacing the appliance. If you need help locating the model # label, please refer to the relevant video below. Thanks! We look forward to addressing this issue as soon as we get this info from you. Dishwasher: https://www.youtube.com/watch?v=24_1KAi94fk Also, Please be sure you have reviewed our maintenance protocol in full (especially the 2nd and 3rd sections): https://www.rentblueatlas.com/maintenance Thanks!
Resident Lauren Hogan
02-Mar, 10:46 am
Hello, I am at work now but will send the information when I am home. Can you elaborate on what damage we could've cause to the dishwasher that could have caused this issue making us financially responsible for fixing this?
Manager Blue Atlas Maintenance
05-Mar, 4:44 pm
Hello. An Owner has just Approved a Requested job. Please acknowledge or take further action as needed as soon as possible.
Manager Blue Atlas Maintenance
05-Mar, 4:45 pm
Hello. An Owner has just Approved a Requested job. Please acknowledge or take further action as needed as soon as possible.
Manager Blue Atlas Maintenance
06-Mar, 9:39 am
Hello. An Owner has just Approved a Requested job. Please acknowledge or take further action as needed as soon as possible.
Manager Blue Atlas Maintenance
06-Mar, 9:48 am
Hello. An Owner has just Approved a Requested job. Please acknowledge or take further action as needed as soon as possible.
Manager Blue Atlas Maintenance
06-Mar, 3:36 pm
Hello. An Owner has just Approved a Requested job. Please acknowledge or take further action as needed as soon as possible.
Resident Lauren Hogan
09-Mar, 10:05 am
hello, can we get some communication as to when we can expect maintenance to come out? this was sent to you all over 10 days ago with no follow up. we'd appreciate some form of communication as an appliance that is factored into our monthly rent has been out of order for almost 10 days.
Manager Cristian Rivera
09-Mar, 10:35 am
Good morning, The owner has approved the replacement, and the new dishwasher has been ordered. We are currently finalizing the pick-up details. Could you please confirm your availability for the installation tomorrow between 9:00 AM and 11:00 AM? Thank you.
Resident Lauren Hogan
09-Mar, 10:39 am
i am currently on vacation and won't return home until tomorrow late afternoon. you can enter my home without me there.
Manager Dante Roark
13-Mar, 12:02 pm
Good afternoon Lauren, We have received confirmation that the dishwasher was delivered yesterday. Would it be possible for a technician to stop by Tuesday around 11-1pm and make this swap?
Resident Lauren Hogan
13-Mar, 12:03 pm
yes but I will probably be at work. you can enter my home without me being there if need be
Manager Dante Roark
13-Mar, 12:03 pm
Thank you!
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Recipients

Contacts

Assignment
James Peterson
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Willie Vonner
[email protected]
(806) 886-5091
Owner
6th Street Irving, LLC
[email protected]
Technician / Vendor Assigned
James Peterson
Scheduled: 03/17/2026
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