BA Maintenance Bridge

3212 Elam Drive UNIT 1

Dishwasher replacement - Owner approved
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Completed
Days open: 18
Warranty / owner-preferred contractor
Additional details
Resident said: dishwasher is not turning on Additional Details: None Probable Diagnosis: Dishwasher No Power Troubleshooting Steps: - Confirms door is fully closed - Tried but failed to reset breaker Permission to Enter: No Entry Notes: Pets and security system
Property
3212 Elam Drive UNIT 1
Anna, TX 75409
UNIT 1 Unit details
Assignment
James Peterson
Scheduled: 03/10/2026

Unit Maintenance Profile

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BA unit id: 129 • PM unit id: 889900
Dishwasher
No data captured for this section yet.
Utilities / Shutoffs / Electrical
Electric responsibility
tenant
Water responsibility
tenant
Gas responsibility
tenant
Laundry / Hookups
No data captured for this section yet.
Other Notes
Maintenance key
No

Completion

Completion date
10-Mar, 6:43 pm
Completion notes
Installed new dishwasher and tested

Messages

Open in Messages
14
Visible to managers, vendors, residents, and owners
Manager Blue Atlas Maintenance
28-Feb, 7:48 pm
Hello. It looks like you've reached us outside of normal business hours. If this is an emergency, please call our after-hours emergency line: 888-872-0725 Please note this team will only be able to dispatch true emergencies. If this is a non- emergency, we will process this request during normal business hours. As always, please make sure you have reviewed our Maintenance Protocol: https://www.rentblueatlas.com/maintenance Thanks!
Manager Blue Atlas Maintenance
28-Feb, 7:48 pm
Hello. We have received your maintenance submission and will be hard at work resolving this issue! We will be in touch ASAP. Thanks!
Manager Dante Roark
02-Mar, 9:13 am
Hello, We received your maintenance submission regarding your appliance. Can you please send us a picture of the Model # label as well as a picture of the appliance from the front? Our standard protocol involved sending the property owner information from the model #(availability and cost of repair parts), serial #(used to find the age of appliance - this is also on the model # label), and picture(for general property condition) so that the owner can make an informed decision regarding repairing vs replacing the appliance. If you need help locating the model # label, please refer to the relevant video below. Thanks! We look forward to addressing this issue as soon as we get this info from you. Dishwasher: https://www.youtube.com/watch?v=24_1KAi94fk Also, Please be sure you have reviewed our maintenance protocol in full (especially the 2nd and 3rd sections): https://www.rentblueatlas.com/maintenance Thanks!
Resident Theresa Towns
02-Mar, 8:20 pm
This was a used dishwasher that was put in when the last one went out. The maintenance guys said he took it from another place and it had roaches in it. Sent from Yahoo Mail for iPhone
Manager Dante Roark
03-Mar, 9:11 am
Good morning Theresa, could you please provide the model tag information. This will help us with next steps.
Resident Theresa Towns
03-Mar, 10:47 am
There is no tags on the dishwasher. It was used when put in couple years ago
Manager Blue Atlas Maintenance
03-Mar, 11:34 am
Hello. An Owner has just Approved a Requested job. Please acknowledge or take further action as needed as soon as possible.
Manager Blue Atlas Maintenance
03-Mar, 11:50 am
Hello. An Owner has just Approved a Requested job. Please acknowledge or take further action as needed as soon as possible.
Manager Blue Atlas Maintenance
03-Mar, 12:27 pm
Hello. An Owner has just Approved a Requested job. Please acknowledge or take further action as needed as soon as possible.
Resident Theresa Towns
07-Mar, 9:36 pm
Good evening just checking in on the repair on the dishwasher
Manager Dante Roark
09-Mar, 10:33 am
Good morning Theresa, We just received an update the dishwasher has arrived to the store. Would someone be available Wednesday around 9-11am for a technician to replace the dishwasher?
Resident Theresa Towns
09-Mar, 11:52 am
No I am sorry no one is there until after 2 everyday.
Manager Dante Roark
09-Mar, 11:54 am
Could we do tomorrow at 2?
Resident Theresa Towns
09-Mar, 5:17 pm
Yes it will be about 2:30 I get off work @1 and home by 2:15
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Contacts

Assignment
James Peterson
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Theresa Towns
[email protected]
(940) 595-1837
Owner
SAE Properties LLC
[email protected]
Technician / Vendor Assigned
James Peterson
Scheduled: 03/10/2026
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