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12204 Steeplechase Drive UNIT 1

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Days open: 20
Warranty / owner-preferred contractor
Additional details
Garage door barely closes
Property
12204 Steeplechase Drive UNIT 1
Providence Village, TX 76227
UNIT 1 Unit details
Assignment
Blue Atlas Maintenance
Scheduled: 03/12/2026

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BA unit id: 1411 • PM unit id: 1734789
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Messages

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8
Visible to managers, vendors, residents, and owners
Manager Cristian Rivera
27-Feb, 11:19 am
Good morning, Could you please provide additional details regarding the issue with the garage door? Specifically, does the door still close completely, or is it not fully closing? Your clarification will help us address the problem more effectively. Thank you.
Manager Cristian Rivera
03-Mar, 9:30 am
Good morning, Your service request has been submitted to Lennar, and they will contact you soon to schedule.
Manager Cristian Rivera
04-Mar, 10:28 am
Good morning, Lennar is available to schedule a garage technician to address the issues you are experiencing. Their availability is Monday through Friday, from 8:00 AM to 4:00 PM. Please let us know which day and time slot would be most convenient for you to arrange this service.
Manager Cristian Rivera
10-Mar, 3:04 pm
Good evening, I am writing to confirm that Lennar has assigned a vendor for the necessary services, and an appointment has been scheduled for March 12th. Please be advised that the vendor will contact you one hour before their arrival to ensure a smooth process.
Resident Shatora Brantley
11-Mar, 2:28 pm
Hello. I was having trouble accessing my account. I wanted to clarify, it is not the garage door. It is the door leading into the garage. It does not close whether it is locked or not. No huge problem as the actual garage door does close so no one from the outside can get in. Thank you
Manager Cristian Rivera
13-Mar, 3:33 pm
Good evening, We have successfully scheduled a new appointment with the vendor for Monday, March 16th. The appointment will take place in the morning, between 8:00 AM and 11:00 AM. Please expect a notification one hour before the vendor's arrival. Thank you.
Resident Shatora Brantley
18-Mar, 3:54 pm
Hello, I have a quick question. Since we pay a $35 lawn care fee, is mowing the grass included in that fee? Or what does it all include? Thank you
Resident Shatora Brantley
18-Mar, 4:46 pm
Nevermind!! They just cut it! Thank you.
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Contacts

Assignment
Blue Atlas Maintenance
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Shatora Brantley
[email protected]
(903) 733-6266
Owner
Jai Ambe KCI LLC
[email protected]
Technician / Vendor Assigned
Blue Atlas Maintenance
Scheduled: 03/12/2026
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