BA Maintenance Bridge

3903 Hawthorne Avenue - 101 UNIT 101

Plumbing issue
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Completed
Days open: 21
Warranty / owner-preferred contractor
Additional details
Per tenant all plumbing is backed up; bathroom and kitchen sinks, toilet and tub are all backing up hence they are unable to use water in the house. Tenant is asking to send immediate help.
Property
3903 Hawthorne Avenue - 101 UNIT 101
Dallas, TX 75219
UNIT 101 Unit details
Assignment
Jorge ortiz
Scheduled: -

Unit Maintenance Profile

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BA unit id: 252 • PM unit id: 1055156
Unit maintenance sections are not available.

Completion

Completion date
02-Mar, 11:22 am
Completion notes
Carey Plumbing completed. Unclogged sinks and toilet.

Messages

Open in Messages
12
Visible to managers, vendors, residents, and owners
Manager EZ Repair
26-Feb, 6:23 pm
called Jorge & Lupe Ortiz 817-449-7569 left vm and text -che
Manager EZ Repair
26-Feb, 6:31 pm
Hi Sarina, thanks for reporting the plumbing backup in your unit. Sometimes running a little hot water down each drain can help clear minor blockages before the issue worsens. Avoid using the sinks or tub until we follow up to prevent overflow. Thanks, and we will follow up. -RR
Manager EZ Repair
26-Feb, 7:28 pm
Tenant contacted maintenance to check on the status of an emergency work order she had submitted for plumbing issues. Everything in her apartment is backing up including toilets, sinks, and tubs. -KC
Manager EZ Repair
26-Feb, 7:30 pm
Jorge states they can not go out today or tomorrow, called Mansfield Plumbing, spoke answering service, pending call back from oncall. - Sophie
Manager EZ Repair
26-Feb, 7:32 pm
Hello we have called our plumbers and are waiting to hear back on availabilty. - Sophie
Manager EZ Repair
26-Feb, 8:46 pm
Still waiting on on-call from Mansfield plumbing - Sophie
Manager EZ Repair
27-Feb, 1:38 am
called Mansfield, spoke to Brianna, she tried to call on tech but no luck ..says will page back tech and will call back Rae
Manager EZ Repair
27-Feb, 7:16 am
Called Mansfield Rep stated she is checking with staff to see if this was handled or scheduled for today. She stated that they will call us back directly at 7025835908. ML
Manager EZ Repair
27-Feb, 9:07 am
texted Mansfield, pending response. CM
Manager Dante Roark
27-Feb, 9:40 am
@EZ Repair we are canceling Mansfield plumbing and moving forward with Carey. We will take over from here.
Manager Dante Roark
27-Feb, 9:41 am
Good morning Sarina, I’m sorry to hear you are experiencing this issue. We have contacted a different plumber with Carey Plumbing and they will reach out to schedule an appointment with you for today. Please let us know if there is anything else you need!
Manager EZ Repair
27-Feb, 10:25 am
@Dante Roark thank you, have a nice weekend CM
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Contacts

Assignment
Jorge ortiz
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Sarina Conder
[email protected]
(214) 405-0440
Owner
Ji Kang
[email protected]
Technician / Vendor Assigned
Jorge ortiz
Scheduled: -
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