BA Maintenance Bridge

1313 Monaco Drive UNIT 1

Air Conditioner repair - Owner approved
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Completed
Days open: 23
Warranty / owner-preferred contractor
Additional details
Resident said: air conditioner is not cooling Additional Details: Heated air comes out when the AC kicks on and increases the temperature of the home. Probable Diagnosis: AC is blowing cold air but Home is Too Hot Troubleshooting Steps: - Entire home too hot - Did not try to check thermostat settings - Did not try to check thermostat settings Permission to Enter: Yes Entry Notes: Single nice dog
Property
1313 Monaco Drive UNIT 1
Lewisville, TX 75067
UNIT 1 Unit details
Assignment
AC Guys Heating and Cooling
Scheduled: 02/26/2026

Unit Maintenance Profile

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BA unit id: 442 • PM unit id: 1580806
HVAC / Filters
Air filter size
16x20x1
Last filter delivery date
2025-08-29
Other Notes
No data captured for this section yet.

Completion

Completion date
26-Feb, 8:45 am
Completion notes
The defective reversing valve has been replaced, and the system is now operating as intended.

Messages

Open in Messages
5
Visible to managers, vendors, residents, and owners
Owner Salahaldin Hussein
24-Feb, 1:50 pm
Hi, I am not "rejecting" this per se (I cannot only comment), I do want to take care of this. However, it appears an identical or very similar fix was implemented back in Oct 2025 for $625. Two follow-ups: 1) Do we need a more permanent solution for the HVAC system? Is it due to be replaced? 2) Any reason why the price rose considerably? Can we negotiate with the supplier or identify another one for the summary repairs, that again appear nearly the same as the Oct HVAC fix?
Manager Blue Atlas Maintenance
24-Feb, 1:50 pm
Hello. An Owner has just Approved a Requested job. Please acknowledge or take further action as needed as soon as possible.
Owner Salahaldin Hussein
24-Feb, 3:31 pm
Approved via email by Dave
Manager Blue Atlas Maintenance
24-Feb, 3:31 pm
Hello. An Owner has just Approved a Requested job. Please acknowledge or take further action as needed as soon as possible.
Manager Blue Atlas Maintenance
24-Feb, 3:32 pm
Hello. An Owner has just Approved a Requested job. Please acknowledge or take further action as needed as soon as possible.
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Contacts

Assignment
AC Guys Heating and Cooling
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Benjamin Loveall
[email protected]
(214) 430-8926
Owner
Nasami Properties LLC
[email protected]
Technician / Vendor Assigned
AC Guys Heating and Cooling
Scheduled: 02/26/2026
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