BA Maintenance Bridge

2911 East Ann Arbor Avenue UNIT 1

Dryer Not Is Not Turning On
Back to Active Melds Open in Property Meld

Photos

Completed
Days open: 24
Warranty / owner-preferred contractor
Additional details
Resident said: dryer not is not turning on Additional Details: None Probable Diagnosis: Dryer Not Turning On MAX™ Also Learned: - Electric dryer Troubleshooting Steps: - Confirms unit is plugged in and turned on Permission to Enter: Yes
Property
2911 East Ann Arbor Avenue UNIT 1
Dallas, TX 75216
UNIT 1 Unit details
Assignment
Property Meld
Scheduled: 02/24/2026

Unit Maintenance Profile

View full unit profile
BA unit id: 286 • PM unit id: 889989
Utilities / Shutoffs / Electrical
Electric responsibility
tenant
Water responsibility
tenant
Gas responsibility
tenant
Laundry / Hookups
No data captured for this section yet.
Other Notes
Maintenance key
yes

Completion

Completion date
26-Feb, 11:38 am
Completion notes
Owner sent vendor to replace dryer, Service fee for Galo $95 owner approved

Messages

Open in Messages
20
Visible to managers, vendors, residents, and owners
Manager Blue Atlas Maintenance
22-Feb, 8:28 pm
Hello. It looks like you've reached us outside of normal business hours. If this is an emergency, please call our after-hours emergency line: 888-872-0725 Please note this team will only be able to dispatch true emergencies. If this is a non- emergency, we will process this request during normal business hours. As always, please make sure you have reviewed our Maintenance Protocol: https://www.rentblueatlas.com/maintenance Thanks!
Manager Blue Atlas Maintenance
22-Feb, 8:28 pm
Hello. We have received your maintenance submission and will be hard at work resolving this issue! We will be in touch ASAP. Thanks!
Manager Dante Roark
23-Feb, 9:02 am
Good morning , We received your maintenance submission regarding your appliance. Can you please send us a picture of the Model # label as well as a picture of the appliance from the front? Our standard protocol involved sending the property owner information from the model #(availability and cost of repair parts), serial #(used to find the age of appliance - this is also on the model # label), and picture(for general property condition) so that the owner can make an informed decision regarding repairing vs replacing the appliance. If you need help locating the model # label, please refer to the relevant video below. Thanks! We look forward to addressing this issue as soon as we get this info from you. Dryer: https://www.youtube.com/watch?v=_jlo9IzReX0 Also, Please be sure you have reviewed our maintenance protocol in full (especially the 2nd and 3rd sections): https://www.rentblueatlas.com/maintenance Thanks!
Resident Alois Williams
23-Feb, 10:27 am
This is for ALOIS Williams 2911 E. ANN arbor ave., Dallas, Texas 75216 phone number 214-978-7024 thank you
Manager Cristian Rivera
23-Feb, 10:34 am
Good morning. Could you please confirm if the breaker has been checked to rule out any issues?
Resident Alois Williams
23-Feb, 10:35 am
Yes, we have checked the breaker. It's not the breaker.
Resident Alois Williams
23-Feb, 10:38 am
The draw comes on, but we get err
Resident Alois Williams
23-Feb, 10:41 am
That was supposed to say dryer
Manager Dante Roark
23-Feb, 12:09 pm
Cristian sending to Galo appliance for repair estimate.
Manager Cristian Rivera
23-Feb, 12:22 pm
Good afternoon, An appliance technician has been assigned and will be reaching out to schedule an appointment.
Resident Alois Williams
23-Feb, 12:29 pm
Ok
Manager Cristian Rivera
25-Feb, 4:08 pm
Good evening, we have received the estimate for the work needed and are waiting on owner approval and we will reach out with next steps.
Manager Dave Tefft
25-Feb, 5:52 pm
Hi Alois, the owner would like swap out the dryer for a comparable working unit, would someone be available mid-day tomorrow (Thursday) to provide access?
Resident Alois Williams
25-Feb, 5:53 pm
Yes
Manager Dave Tefft
25-Feb, 6:02 pm
Ok great, if you can just make sure there is a reasonably clear path for them to move the old machine out, and the new one in, that would be great, thank you. I'll confirm with the installer for tomorrow
Resident Alois Williams
25-Feb, 6:04 pm
OK
Manager Dave Tefft
26-Feb, 9:34 am
Good Morning, would you be able to tell me if the existing dryer uses a 3 prong, or 4 prong plug? If you can send a photo that would also be helpful.
Resident Alois Williams
26-Feb, 9:55 am
As you can see, it is the three prong
Manager Dave Tefft
26-Feb, 10:11 am
thank you!
Resident Alois Williams
26-Feb, 10:12 am
No problem
Send a message
Choose recipients, then send.
Recipients

Contacts

Assignment
Property Meld
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Alois Williams
[email protected]
(214) 978-7024
Owner
Jirsak Management, Inc
[email protected]
Technician / Vendor Assigned
Property Meld
Scheduled: 02/24/2026
AI Coordinator Assistant Click to expand
Suggestion
—
BART AI assistant