BA Maintenance Bridge

12216 Steeplechase Drive UNIT 1

Oven rack missing
Back to Active Melds Open in Property Meld

Photos

Pending assignment
Days open: 27
Warranty / owner-preferred contractor
Additional details
Resident said: oven rack is missing Additional Details: Just missing a oven rack Resident said: tub/shower is detached Additional Details: The one side of the wall of the shower is not flush (Completed by Lennar) Permission to Enter: Yes
Property
12216 Steeplechase Drive UNIT 1
Providence Village, TX 76227
UNIT 1 Unit details
Assignment
Unassigned
Scheduled: -

Unit Maintenance Profile

View full unit profile
BA unit id: 1410 • PM unit id: 1734788
Stove / Oven
No data captured for this section yet.
Other Notes
No data captured for this section yet.

Estimator

Run AI Estimate
No estimates saved for this meld yet.

Messages

Open in Messages
8
Visible to managers, vendors, residents, and owners
Manager Cristian Rivera
20-Feb, 9:44 am
Good morning, I am writing to inform you that for the missing oven rack, you will need to contact the manufacturer directly. They supply the rack, and it should be covered under the manufacturer's warranty.
Manager Cristian Rivera
25-Feb, 2:46 pm
Good afternoon, We have received confirmation from Lennar that the job is complete. I wanted to follow up regarding the missing stove rack. Have you been able to resolve this issue with the manufacturer? Please let me know if there is any way I can assist further. Thank you.
Resident Leila Cook
25-Feb, 2:52 pm
No they said they would call me back, but nobody hasn't yet
Manager Cristian Rivera
25-Feb, 3:20 pm
Could you please provide me with the contact details of the manufacturer you reached out to? I will attempt to get in touch with them to obtain a more comprehensive update.
Manager Cristian Rivera
26-Feb, 1:49 pm
Good afternoon, thank you for providing the contact number. Could you please also share the Model tag number or upload a photo of it at your earliest convenience?
Resident Leila Cook
26-Feb, 4:10 pm
This isn't it
Resident Leila Cook
26-Feb, 4:10 pm
This is it
Manager Cristian Rivera
27-Feb, 12:10 pm
Thank you for your message. It appears the model and serial number provided correspond to a dishwasher. Could you please check the stove for the correct model and serial number? These are typically found inside the unit or in the bottom storage drawer. I have already contacted a representative who is ready to order the new rack, they just need the correct model and serial number to proceed.
Send a message
Choose recipients, then send.
Recipients

Contacts

Assignment
Unassigned
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Leila Cook
[email protected]
(214) 629-1754
Owner
Jai Ambe KCI LLC
[email protected]
Technician / Vendor Assigned
Unassigned
Scheduled: -
AI Coordinator Assistant Click to expand
Suggestion
—
BART AI assistant