BA Maintenance Bridge

1201 South Travis Street - A UNIT A

Multiple items
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Completed
Days open: 29
Warranty / owner-preferred contractor
Additional details
Resident said: garbage disposal is not turning on Additional Details: The.garbage disposal was working last night and I didn't put anything crazy down it, but when I flip the wall switch to ON it makes a buzzing sound but the blades don't turn. I hit the reset button, turned the hex bolt back and fkrth witth my hex bolt tool, and unplugged and plugged it back in and it still just buzzes. I also felt down the drain for obstructions and am able to easily turn each blade and there isn't anything that I can feel dow.n there, but again it still just buzzes when the power is turned on. Probable Diagnosis: Disposal jammed diy fail Troubleshooting Steps: - Tried but failed to reset disposal - Resident reset breaker but now disposal humming - Tried but failed to clear jam Permission to Enter: Yes Entry Notes: I have 2 small non-aggressive dogs Resident said: The light over the stove is out Additional Details: The light over the stove is not working. It worked yesterday, but it's out today. I believe it needs to be replaced but I can't safely do that. Probable Diagnosis: Light Not Turning On Troubleshooting Steps: - Resident cannot safely access light to change bulb Permission to Enter: Yes Entry Notes: I have 2 small non-aggressive dogs
Property
1201 South Travis Street - A UNIT A
Sherman, TX 75090
UNIT A Unit details
Assignment
James Peterson
Scheduled: 02/27/2026

Unit Maintenance Profile

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BA unit id: 30 • PM unit id: 889875
Stove / Oven
No data captured for this section yet.
Utilities / Shutoffs / Electrical
Electric responsibility
tenant
Water responsibility
tenant
Gas responsibility
tenant
Other Notes
Maintenance key
No

Completion

Completion date
27-Feb, 11:03 am
Completion notes
Manually freed disposal did not find any obstruction.

Messages

Open in Messages
12
Visible to managers, vendors, residents, and owners
Manager Blue Atlas Maintenance
17-Feb, 8:10 pm
Hello. It looks like you've reached us outside of normal business hours. If this is an emergency, please call our after-hours emergency line: 888-872-0725 Please note this team will only be able to dispatch true emergencies. If this is a non- emergency, we will process this request during normal business hours. As always, please make sure you have reviewed our Maintenance Protocol: https://www.rentblueatlas.com/maintenance Thanks!
Manager Blue Atlas Maintenance
17-Feb, 8:10 pm
Hello. We have received your maintenance submission and will be hard at work resolving this issue! We will be in touch ASAP. Thanks!
Resident Margaret Bennett
17-Feb, 8:12 pm
I think this could be a combined trip with the garbage disposal Friday morning. Thanks for all you do for me!
Resident Margaret Bennett
18-Feb, 11:28 am
I was able to get the light to turn on this morning, but I would still like it checked out. The light may be going out at the least. Thanks.
Resident Margaret Bennett
20-Feb, 9:07 am
Is it possible to reschedule this for next week? I just woke up with a fever and flu like symptoms and don't want to get anyone sick if I'm contagious.
Manager Dante Roark
20-Feb, 9:09 am
We absolutely can,Sorry you are feeling that way and hope it’s a quick recovery! I will go ahead and take this off the schedule for the time being and please feel free to reach back out once you are feeling better!
Resident Margaret Bennett
20-Feb, 9:11 am
Thank you! I will let you know when I feel better next week.
Manager Dante Roark
23-Feb, 3:31 pm
Good afternoon Margaret, I just wanted to follow up and see if you were feeling any better? I Currently have an appointment opening Wednesday morning if that would work for you this week?
Resident Margaret Bennett
23-Feb, 3:35 pm
I'm still running a fever. I have an inner ear infection, but I'm getting better. I have a Dr's appointment Wednesday morning could we do Thursday afternoon or Friday?
Manager Dante Roark
23-Feb, 3:37 pm
I will go ahead and schedule for Friday morning, Hope you continue to get better, Please feel free to reach out if we do need to reschedule again. Thank you!
Resident Margaret Bennett
26-Feb, 9:02 am
Thank you! I am so much better and am certain Friday will be great.
Manager Dante Roark
26-Feb, 9:04 am
That is great to hear! I’m glad you are feeling better and looking forward to addressing this service for you!
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Recipients

Contacts

Assignment
James Peterson
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Margaret Bennett
[email protected]
(214) 403-1474
Owner
Catalyst Homes LLC
[email protected]
Technician / Vendor Assigned
James Peterson
Scheduled: 02/27/2026
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