BA Maintenance Bridge

1240 Village Garden Drive UNIT 1

Multiple items
Back to Active Melds Open in Property Meld

Photos

Completed
Days open: 41
Warranty / owner-preferred contractor
Additional details
Resident said: The outside Spicket is leaking again Additional Details: None Troubleshooting Steps: - Did not try to shut off irrigation system Permission to Enter: Yes
Property
1240 Village Garden Drive UNIT 1
Azle, TX 76020
UNIT 1 Unit details
Assignment
Mario Benitez
Scheduled: 02/10/2026

Unit Maintenance Profile

View full unit profile
BA unit id: 337 • PM unit id: 1357860
Unit maintenance sections are not available.

Completion

Completion date
10-Feb, 2:07 pm
Completion notes
Replaced exterior water fauset

Messages

Open in Messages
5
Visible to managers, vendors, residents, and owners
Manager Blue Atlas Maintenance
06-Feb, 5:45 pm
Hello. It looks like you've reached us outside of normal business hours. If this is an emergency, please call our after-hours emergency line: 888-872-0725 Please note this team will only be able to dispatch true emergencies. If this is a non- emergency, we will process this request during normal business hours. As always, please make sure you have reviewed our Maintenance Protocol: https://www.rentblueatlas.com/maintenance Thanks!
Manager Blue Atlas Maintenance
06-Feb, 5:45 pm
Hello. We have received your maintenance submission and will be hard at work resolving this issue! We will be in touch ASAP. Thanks!
Manager Dante Roark
09-Feb, 12:38 pm
Good afternoon Whitney, I'm sorry for the delay in getting back to you. I've been reviewing the schedule to try and fit you in today, but unfortunately, it hasn't been possible. Would it be convenient for someone to be available tomorrow between 11 AM and 1 PM for a technician to visit? They can address the spigot issue and perform a water heater flush at that time.
Resident Whitney Marsh
09-Feb, 12:47 pm
That is perfectly fine I understand and yes, tomorrow anytime would be just fine with me. It is on the outside by the front door. They may not need me home, but if they do need me home, I can get there quickly.
Manager Dante Roark
10-Feb, 11:15 am
Good morning Whitney, My technician is on site and needs to gain access to the home. He tried to call but the number we have on file +1(817) 470-1584 does not seem to be connecting.
Send a message
Choose recipients, then send.
Recipients

Contacts

Assignment
Mario Benitez
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Whitney Marsh
[email protected]
(817) 471-0968
Owner
Trevor Borg
[email protected]
Technician / Vendor Assigned
Mario Benitez
Scheduled: 02/10/2026
AI Coordinator Assistant Click to expand
Suggestion
—
BART AI assistant