BA Maintenance Bridge

1240 Village Garden Drive UNIT 1

Heater Is Not Shutting Off. It Will Be 80° Upstairs 60° Downstairs. The Thermostat Is Not Operating
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Completed
Days open: 41
Warranty / owner-preferred contractor
Additional details
Resident said: Heater is not shutting off. It will be 80° upstairs 60° downstairs. The thermostat is not operating correctly. It’s operating both levels Additional Details: None Permission to Enter: Yes
Property
1240 Village Garden Drive UNIT 1
Azle, TX 76020
UNIT 1 Unit details
Assignment
AC Guys Heating and Cooling
Scheduled: -

Unit Maintenance Profile

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BA unit id: 337 • PM unit id: 1357860
HVAC / Filters
Air filter size
20x20x1
Air filter location
Upstairs Hallway Ceiling
Other Notes
Maintenance key
Yes

Completion

Completion date
13-Feb, 12:00 pm
Completion notes
added a 12-inch bypass flex duct to balance pressure between the main supply and return. After that, we confirmed the system is functioning as intended. Dampers are responding correctly to the thermostats, and all temperature readings are in line.

Messages

Open in Messages
6
Visible to managers, vendors, residents, and owners
Manager Blue Atlas Maintenance
06-Feb, 5:43 pm
Hello. It looks like you've reached us outside of normal business hours. If this is an emergency, please call our after-hours emergency line: 888-872-0725 Please note this team will only be able to dispatch true emergencies. If this is a non- emergency, we will process this request during normal business hours. As always, please make sure you have reviewed our Maintenance Protocol: https://www.rentblueatlas.com/maintenance Thanks!
Manager Blue Atlas Maintenance
06-Feb, 5:43 pm
Hello. We have received your maintenance submission and will be hard at work resolving this issue! We will be in touch ASAP. Thanks!
Vendor Carlos Cerritos
10-Feb, 11:08 am
Goodmorning i was giving a call but is sending me straight to voicemail
Vendor Solvin Aldana
11-Feb, 8:28 am
We called yesterday, but the phone seemed to be off. We’ll give it another try today and see if we can reach someone this time.
Manager Cristian Rivera
12-Feb, 1:30 pm
Hello Whitney, The contact number you provided appears to be out of service. We are trying to schedule the vendor but are unable to reach you by phone. Could you please confirm your availability this week? Thank you.
Resident Whitney Marsh
12-Feb, 7:25 pm
Yes this happened last time I apologize 817-471-0968
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Contacts

Assignment
AC Guys Heating and Cooling
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Whitney Marsh
[email protected]
(817) 471-0968
Owner
Trevor Borg
[email protected]
Technician / Vendor Assigned
AC Guys Heating and Cooling
Scheduled: -
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