9801 Walnut Street - 208 UNIT 208-A

Rodents
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Completed
Days open: 42
Warranty / owner-preferred contractor
Additional details
Resident said: Rodents Additional Details: They are coming from behind the refrigerator where they said they sealed it evidently they have chewed through it needs to be fixed ASAP they are big rats . Troubleshooting Steps: - Reports seeing one or two pests Permission to Enter: Yes
Property
9801 Walnut Street - 208 UNIT 208-A
Dallas, TX 75243
UNIT 208-A Unit details
Assignment
James Peterson
Scheduled: 02/24/2026

Unit Maintenance Profile

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BA unit id: 244 PM unit id: 1009579
Refrigerator
No data captured for this section yet.
Other Notes
Maintenance key
No

Completion

Completion date
06-Mar, 10:38 am
Completion notes
Checked behind fridge. Set more bait and traps and poison. Sealed hole at bottom of stairs

Messages

Visible to managers, vendors, residents, and owners
Manager Blue Atlas Maintenance
05-Feb, 5:28 am
Hello. It looks like you've reached us outside of normal business hours. If this is an emergency, please call our after-hours emergency line: 888-872-0725 Please note this team will only be able to dispatch true emergencies. If this is a non- emergency, we will process this request during normal business hours. As always, please make sure you have reviewed our Maintenance Protocol: https://www.rentblueatlas.com/maintenance Thanks!
Manager Blue Atlas Maintenance
05-Feb, 5:28 am
Hello. We have received your maintenance submission and will be hard at work resolving this issue! We will be in touch ASAP. Thanks!
Manager Cristian Rivera
10-Feb, 2:57 pm
A vendor has been assigned to this work order, scheduled for Thursday between 3 PM and 5 PM.
Resident Tammie Turner
10-Feb, 3:11 pm
Ok ty
Resident Tammie Turner
12-Feb, 4:32 pm
Hello this Tammie one of the pest control guy came over to fix the rodents problem pulled everything out and told me he would be right back .He haven't back it's been about a hour could you please find out were he's at .
Resident Tammie Turner
12-Feb, 4:42 pm
This is not professional at all no communication whatsoever I really need to know what's going on .He left everything open so as of right know the rats have access of coming out .If he wasn't coming to get the job done I wouldn't have called
Manager Cristian Rivera
12-Feb, 5:06 pm
Good afternoon, I apologize for the recent communication gap and the condition in which the vendor left the property. The vendor informed us that limited access prevented a thorough inspection near the refrigerator. Regrettably, we were not notified about the state in which the area was left. We are actively addressing this matter and have arranged for another vendor to resolve the issue promptly. Thank you for your understanding.
Resident Tammie Turner
12-Feb, 5:07 pm
So will it be today
Resident Tammie Turner
12-Feb, 5:11 pm
Hello
Manager Dante Roark
12-Feb, 5:15 pm
Good evening Tammie, I apologize for the inconvenience, but we are unable to send someone else today. We are in the process of contacting another company to address the issue, aiming for a more satisfactory experience. If you are available tomorrow, I would like to arrange for one of our technicians to visit in the mid-afternoon to inspect the fridge. This will help ensure it is ready for the next service provider.
Resident Tammie Turner
12-Feb, 5:19 pm
Never mind ill do whatever I can to get the job done don't send no one please you guys are not the one that have to live like this .The guy new exactly where the problem was which was behind the refrigerator and he still did nothing so no im going to do whatever I can
Resident Tammie Turner
24-Feb, 6:45 am
Hello this is Tammie I need to reschedule my appointment. I'm not feeling good
Manager Cristian Rivera
24-Feb, 1:05 pm
Good afternoon, We have received a report from the technician indicating the need for a second inspection by their exclusion specialists. They have scheduled this for Thursday. Could you please confirm if this timing is convenient for you? Thank you.
Manager Cristian Rivera
04-Mar, 9:54 am
Good morning, Could you confirm if you have availability on Friday morning between 9:00 and 11:00 a.m. to schedule a technician to properly seal the entry holes?
Resident Tammie Turner
04-Mar, 9:55 am
Yes
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Contacts

Assignment
James Peterson
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Tammie Turner
Owner
Baquar qureshi

Technician / Vendor Assigned
James Peterson
Scheduled: 02/24/2026
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