BA Maintenance Bridge

2935 Potomac Avenue UNIT 1

Water leak - Grout repair - Balance
Back to Active Melds Open in Property Meld

Photos

Completed
Days open: 44
Warranty / owner-preferred contractor
Additional details
When we arrived tenant showed us where water was coming up from under wall next to chimney. We removed the cover to the shower handle and ran scope in back of wall. We turned on shower and we didn't find any leak from shower. We then poured 5 gallon buckets of water just in shower drain to master bath shower and monitored the other side of the wall where water had been seen to come out at and we didn't find any leak. We then ran the shower and we then noticed water seeping up from back wall to shower. We noticed that grout was very cracked and crumbling in several places on wall and floor. The whole inside shower needs to be regrouted.
Property
2935 Potomac Avenue UNIT 1
Mesquite, TX 75149
UNIT 1 Unit details
Assignment
Jorge ortiz
Scheduled: 02/23/2026

Unit Maintenance Profile

View full unit profile
BA unit id: 406 • PM unit id: 1517179
Unit maintenance sections are not available.

Completion

Completion date
23-Feb, 12:00 pm
Completion notes
Remove all cracked grout from around shower area and drain. Clean off mildew to prep for new gout. Regrout the inside of shower area.

Messages

Open in Messages
9
Visible to managers, vendors, residents, and owners
Manager Blue Atlas Maintenance
04-Feb, 9:15 am
Hello. An Owner has just Approved a Requested job. Please acknowledge or take further action as needed as soon as possible.
Vendor Guadalupe Ortiz
20-Feb, 11:11 am
Good morning. We are wanting to schedule the repairs of the master bathroom shower for Monday. We can be there between 9-10am, can someone be home?
Manager Cristian Rivera
06-Mar, 10:19 am
Good morning, the shower and grout repair is scheduled for Monday. The vendor will contact you with scheduling details.
Vendor Guadalupe Ortiz
06-Mar, 10:23 am
Good morning. I apologize for late text. I wanted to confirm to come out tomorrow or Monday to do the repair to the grout to the master bath shower. I know we had tried earlier to come out and we've had some emergencies come up at same time. Please advise what day works best for you guys. Thank you
Resident Nina Tovar
06-Mar, 10:29 am
it doesnt matter saturday or monday anytime is fine
Vendor Guadalupe Ortiz
09-Mar, 10:42 am
Good morning. On my way
Resident Nina Tovar
09-Mar, 10:43 am
okay
Vendor Guadalupe Ortiz
09-Mar, 12:00 pm
15 mins away
Resident Nina Tovar
09-Mar, 12:01 pm
okay
Send a message
Choose recipients, then send.
Recipients

Contacts

Assignment
Jorge ortiz
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Nina Tovar
[email protected]
(972) 639-0050
Owner
Cedar Ridge Estates TX LLC
[email protected]
Technician / Vendor Assigned
Jorge ortiz
Scheduled: 02/23/2026
AI Coordinator Assistant Click to expand
Suggestion
—
BART AI assistant