BA Maintenance Bridge

6338 Mark Court UNIT 1

My door is stuck
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Completed
Days open: 46
Warranty / owner-preferred contractor
Additional details
Resident said: My door is stuck Additional Details: Hall bathroom doorknob is loose and not fully latching and/or getting stuck. First bedroom door same situation. Master bedroom door is knocking into the door jam and not able to close. Unknown timing on the doorknobs. Master bedroom door happened over the last 2 weeks. Probable Diagnosis: Inside door unknown issue MAX™ Also Learned: - Unclear why door not closing Permission to Enter: Yes
Property
6338 Mark Court UNIT 1
North Richland Hills, TX 76182
UNIT 1 Unit details
Assignment
Mario Benitez
Scheduled: 02/10/2026

Unit Maintenance Profile

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BA unit id: 440 • PM unit id: 1577463
Unit maintenance sections are not available.

Completion

Completion date
10-Feb, 5:07 pm
Completion notes
Fixed four of the doors to locks and closed correctly

Messages

Open in Messages
11
Visible to managers, vendors, residents, and owners
Manager Blue Atlas Maintenance
01-Feb, 3:36 pm
Hello. It looks like you've reached us outside of normal business hours. If this is an emergency, please call our after-hours emergency line: 888-872-0725 Please note this team will only be able to dispatch true emergencies. If this is a non- emergency, we will process this request during normal business hours. As always, please make sure you have reviewed our Maintenance Protocol: https://www.rentblueatlas.com/maintenance Thanks!
Manager Blue Atlas Maintenance
01-Feb, 3:36 pm
Hello. We have received your maintenance submission and will be hard at work resolving this issue! We will be in touch ASAP. Thanks!
Manager Dante Roark
02-Feb, 1:30 pm
Good afternoon Tiffany, I apologize that we are unable to accommodate your requested availability today. Would someone be available tomorrow around 1-3pm roughly for a technician to address this?
Resident Jeremy Michael Hamilton
02-Feb, 1:32 pm
Unfortunately we are both working at that time.
Resident Jeremy Michael Hamilton
02-Feb, 1:33 pm
Can we send a message tomorrow evening for the best time later this week
Manager Dante Roark
02-Feb, 1:34 pm
Absolutely, Thank you for the quick response!
Manager Dante Roark
04-Feb, 11:00 am
Good morning Jeremy, I just wanted to follow up and provide you with an update on our schedule. Currently I have an appointments available Friday from 1-3pm, Monday 11-1pm, and Tuesday 9-11am. No rush, I just wanted to provide an update!
Manager Dante Roark
09-Feb, 2:29 pm
Good afternoon Jeremy, I just wanted to follow up on this request and see if we could try to get you on the schedule this week?
Resident Jeremy Michael Hamilton
09-Feb, 2:29 pm
Yes. I can be available tomorrow afternoon if possible.
Manager Dante Roark
09-Feb, 2:31 pm
Thank you, I have this scheduled for 3-5pm tomorrow!
Resident Jeremy Michael Hamilton
09-Feb, 2:34 pm
Sounds good. Thank you.
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Recipients

Contacts

Assignment
Mario Benitez
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Jeremy Michael Hamilton
Phone not available via API
Owner
Maitri Enterprises LP
[email protected]
Technician / Vendor Assigned
Mario Benitez
Scheduled: 02/10/2026
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