Meld 11853621
Brief description: Heater is not heating
In progress
Days open: 1
Additional details
4/7/2025
The heat kit was repaired using parts from the new heat kit because the new one did not fit in the element’s compartment.
Resident said: Heater is not heating
Additional Details: Thermometer reads 67 and it's set for 72. It's been blowing cold air for about 8 hrs
Troubleshooting Steps:
- Entire home too cold
- Thermostat set correctly
- Says filter not dirty
Permission to Enter: Yes
Property
3821 Winfield Avenue UNIT 1
Fort Worth, TX 76109
UNIT 1
Assignment
AC Guys Heating and Cooling
Scheduled: 01/19/2026
Estimator
Run AI EstimateNo estimates saved for this meld yet.
Message history
Showing 4
Manager
— Blue Atlas Maintenance
18-Jan, 4:55 pm
Hello. It looks like you've reached us outside of normal business hours. If this is an emergency, please call our after-hours emergency line: 888-872-0725
Please note this team will only be able to dispatch true emergencies. If this is a non- emergency, we will process this request during normal business hours.
As always, please make sure you have reviewed our Maintenance Protocol:
https://www.rentblueatlas.com/maintenance
Thanks!
Manager
— Blue Atlas Maintenance
18-Jan, 4:55 pm
Hello. We have received your maintenance submission and will be hard at work resolving this issue! We will be in touch ASAP. Thanks!
Tenant
— Marisol Bonilla
19-Jan, 3:06 pm
I turned it off for 15 min and back on. Is heating properly now
Vendor
— Carlos Cerritos
19-Jan, 7:01 pm
I was giving a call because we have a schedule from 2-4 just to confirm if someone going be available
Timeline
Created
18-Jan, 4:55 pm
Updated
19-Jan, 5:08 pm
Assigned
18-Jan, 4:59 pm
Due date
-
People
Tenant
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Owner
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AI Coordinator Assistant
Suggestion
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