BA Maintenance Bridge

2200 Seville Court UNIT 1

The grout from the tiles that were repaired on the 30th of October has been falling and coming off a
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Completed
Days open: 69
Warranty / owner-preferred contractor
Additional details
Resident said: The grout from the tiles that were repaired on the 30th of October has been falling and coming off as we’ve been cleaning and using shower. There are some tiles that have little to no grout left and is causing some of the tiles to be loose and water to leak back into the utility room light. Additional Details: Loose tiles are allowing water to leak into the light in the utility room Permission to Enter: No Entry Notes: Dog (in cage)
Property
2200 Seville Court UNIT 1
Arlington, TX 76013
UNIT 1 Unit details
Assignment
Jorge ortiz
Scheduled: -

Unit Maintenance Profile

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BA unit id: 189 • PM unit id: 890198
Unit maintenance sections are not available.

Completion

Completion date
05-Feb, 9:24 am
Completion notes
When we arrived we could see that there was several tiles coming off the wall and the sheetrock behind was crumbling from being wet. This is the only bathroom with shower. There is a few tiles on the wall with the shower faucet as well that has tiles buckling. Covered with plastic the area that was heavily damaged so that when tenant take a shower it doesn't continue to leak downstairs to laundry room. Sending estimate to maintenance coordinator.

Messages

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7
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Manager Blue Atlas Maintenance
09-Jan, 8:29 am
Hello. It looks like you've reached us outside of normal business hours. If this is an emergency, please call our after-hours emergency line: 888-872-0725 Please note this team will only be able to dispatch true emergencies. If this is a non- emergency, we will process this request during normal business hours. As always, please make sure you have reviewed our Maintenance Protocol: https://www.rentblueatlas.com/maintenance Thanks!
Manager Blue Atlas Maintenance
09-Jan, 8:29 am
Hello. We have received your maintenance submission and will be hard at work resolving this issue! We will be in touch ASAP. Thanks!
Manager John Ekenseair
09-Jan, 10:30 am
Thanks for informing us! I'll arrange for the tile crew to return.
Resident Indanesia Pinchback
09-Jan, 11:26 am
Thank you! I'm also at home today if there's a chance they can come today
Resident Indanesia Pinchback
20-Jan, 12:06 pm
Good Afternoon! Just checking in to see if there’s an update on when someone may be coming?
Resident Indanesia Pinchback
30-Jan, 8:54 am
Good morning! Checking in to see when someone will be coming to work on this. I added more availability. Monday, Wednesday, and Friday mornings/afternoon I have a flexible schedule just need to know ahead of time.
Manager Dante Roark
30-Jan, 10:09 am
Good morning Indanesia, I just spoke to the vendor and they do not have a timeframe at this moment, but they did let me know that as of right now they plan on stopping by on Wednesday.
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Contacts

Assignment
Jorge ortiz
This updates our dispatch assignment (and can differ from Property Meld until scheduled).
Tenant
Qkorneilus Davidson
[email protected]
(972) 955-3605
Owner
Ravi Gandikota
[email protected]
Technician / Vendor Assigned
Jorge ortiz
Scheduled: -
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